Permit Technician Supervisor - Development Services (Cottonwood)

Yavapai County Government • Cottonwood, AZ

58d • Onsite

About The Position

Under general direction, this role oversees the day-to-day operations of customer service and permitting staff. The position is responsible for the intake and processing of building permits of complex difficulty, ensuring compliance with applicable procedures and regulations.

Requirements

• High school diploma or equivalent.
• A minimum of five (5) years of general office experience.
• One (1) year experience as a Permit Technician or equivalent position.
• Must possess a valid Arizona driver’s license without restrictions.
• Must possess ICC Certification as Permit Technician at time of hire.
• Knowledge of Public Administration, community resources, and public relations.
• Knowledge of laws, rules, and regulations regarding privacy regulations and department procedures.
• Knowledge of technical and legal aspects of records and file operations.
• Knowledge of Records department filing systems.
• Knowledge of deciphering information for statistical data.
• Knowledge of business English, spelling, grammar, punctuation, and composition.
• Knowledge of clerical office practices and procedures.
• Knowledge of research techniques and report writing.
• Knowledge of current Microsoft Office software.
• Knowledge of filing and recordkeeping.
• Skill in management and supervision.
• Skill in technical and detail report writing.
• Skill in communicating effectively verbally and in writing and communicating orally in a face-to-face setting and by telephone with public and employees.
• Skill in establishing and maintaining effective working relationships with employees, other agencies, and the public.
• Skill in organization and adherence to detail.
• Ability to effectively manage the public and exercise good judgment.
• Ability to comprehend and make inferences from complex written material.
• Ability to develop and maintain effective working relationships with associates, employees of other departments, representatives of other organizations, County officials, and the public.
• Ability to keep management informed of key operating issues affecting the department.
• Ability to remain current in knowledge required to perform assigned duties.
• Ability to handle confidential matters and maintain discretion.
• Ability to act with courtesy, tact, and diplomacy.

Responsibilities

• Oversees the day-to-day operations of customer service and permitting staff.
• Responsible for intake and processing of building permits of complex difficulty for compliance with applicable procedures and regulations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED