Permit Tech Intern

City of New Brighton•City Hall - New Brighton, MN

About The Position

The City of New Brighton offers a practical, hands-on internship in building department administrative work. The Permit Tech Intern supports permit intake, review routing and issuance, inspection scheduling, data requests, customer assistance, accounts payable, cash receiving, miscellaneous receivables, and monthly reporting for the State of Minnesota. The intern works with contractors and homeowners to help them apply for permits and answer questions about the permitting process, and performs related work as assigned. The internship period is flexible from November 2026 through June 2027, with up to 40 hours of work per week available. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m.

Requirements

  • High school diploma or GED.
  • Attention to detail and accuracy.
  • Comfort with computers and learning new software.
  • Excellent communication skills and customer service capabilities.

Nice To Haves

  • Work-related experience in a customer service or receptionist role.

Responsibilities

  • Develop and maintain working knowledge of building permit issuance and inspection, planning, licensing, and code enforcement software, such as BS&A.
  • Learn Community Assets & Development Department functions, basic City functions and services, and which City staff to contact for different services.
  • Perform office support activities, including sorting and distributing daily mail.
  • Issue building, zoning, and right-of-way permits.
  • Process purchase orders and schedule inspections.
  • Prepare work orders and bulk mailings.
  • Compile and distribute council, commission, and task force packets as back-up support to the Administration department.
  • Scan documents and prepare new resident packets.
  • Serve as the department liaison to the City Clerk for electronic and hard-copy archival.
  • Assist Community Assets & Development department staff with correspondence.
  • Monitor office supply inventory and place orders as needed.
  • Operate designated office equipment, correct routine problems, and contact outside vendors for complex problems or services that must be performed by the vendor.
  • Assist with permit intake and routing, permit issuance, data requests, and customer questions about the permitting process.
  • Conduct accounts payable, cash receiving, and miscellaneous receivables.
  • Assist with monthly reporting for the State of Minnesota.
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