Permit Clerk

City of San Benito•San Benito, TX

About The Position

The Permit Clerk issues permits, posts inspections, makes daily deposits, and provides information to the public about permits and Code Enforcement functions within the scope of their knowledge and authority. The position includes regular public and telephone contact, responding tactfully and courteously to inquiries, and directing callers and visitors to the appropriate destination. The clerk performs routine clerical and office duties, including data entry, preparing and typing letters and other documents, running monthly reports, sorting and filing documents, processing incoming correspondence and mail, and preparing materials for mailing. The role also involves counting money, producing daily deposit reports, operating standard office equipment, maintaining confidential department information, and following department policies and a firm work schedule. Other duties may be assigned by the supervisor or department head, including work in other functional areas as needed. The employee is expected to maintain regular, prompt attendance and may be required to work after regular hours, including nights and weekends. Physical demands include frequently lifting or moving up to 25 pounds, regularly using hands to handle or feel objects, reaching, and talking or hearing, and frequently standing and sitting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

High school diploma or GED.
Working knowledge of data processing and permitting procedures.
Proficiency with computers, typewriters, and general office equipment.
Ability to communicate proficiently in English and Spanish.
Valid Texas driver's license.
Ability to handle public relations matters and citizen inquiries tactfully, courteously, and professionally.
Ability to follow oral and written instructions and perform tasks with little or no supervision.
Ability to establish and maintain effective working relationships with the public, supervisor, and coworkers.
Ability to perform routine, detailed work.
Ability to lift and/or move up to 25 pounds frequently.
Ability to meet the stated vision, hand-use, reaching, communication, standing, and sitting demands of the job.

Responsibilities

Issue permits and post inspections.
Make daily deposits, count money, and run daily deposit reports.
Respond to public requests and inquiries about permits and provide general information about Code Enforcement functions within the scope of knowledge and authority.
Answer telephone calls courteously, determine their nature, and direct callers or visitors to the appropriate destination.
Run monthly reports and prepare or type letters, memos, affidavits, and other documents as requested.
Sort and file letters and other documents daily.
Copy documents and operate standard office machines and equipment as directed.
Receive, sort, date- and time-stamp incoming correspondence, and distribute mail, packages, and other materials within the Department.
Enter data into the computer as directed.
Prepare letters and packages for mailing and route incoming mail as needed.
Process departmental information and documents confidentially in accordance with department policy.
Schedule appointments and log incoming information as directed, when needed.
Maintain regular and prompt attendance and follow the work schedule and instructions provided by the supervisor.
Perform other assigned duties, including duties in other functional areas when needed.