Permit Clerk

City of Mission•Mission, TX

About The Position

The Permit Clerk works in the Planning Division and is responsible for issuing plumbing, electrical, building, and mechanical permits; posting inspections completed by building inspectors; and making daily deposits. The role has daily contact with the public and responds to permit requests and inquiries. It also provides routine clerical and administrative support, including answering and directing calls and visitors, preparing reports and correspondence, maintaining records and files, processing incoming and outgoing mail, and entering data. The position performs other duties assigned by the supervisor or department head as needed. The Permit Clerk must follow a work schedule, maintain confidential records, communicate courteously with the public, and perform routine, detailed tasks accurately and with limited supervision. The position is supervised by the Director of Planning.

Requirements

High school diploma or GED.
One year of experience in secretarial and clerical work.
Working knowledge of data processing and permitting procedures.
Proficiency with computers and general office equipment.
Typing speed of 45 words per minute and good filing skills.
Oral and written communication skills in English and Spanish at least at the 9th-grade level, including correct spelling; ability to communicate proficiently in both languages.
Pass a complete background investigation; incomplete, inaccurate, or omitted information may result in rejection from consideration.
Pass a drug, physical, and pre-placement screening administered by the City's third-party testing facility, at the City's expense.
Current valid Class C driver's license from the Department of Public Safety, with no more than two moving traffic violations in the previous two years.
Neat and professional appearance.
Ability to follow a firm work schedule and instructions, and perform tasks with little or no supervision.
Ability to compute, maintain, and prepare complex records accurately and confidentially, and to compute and record numbers correctly.
Ability to communicate clearly and accurately in speech and writing, including correct spelling.
Ability to establish and maintain effective working relationships with the public, supervisor, and coworkers.
Ability to make decisions based on verifiable criteria, laws, regulations, or city policy; read and interpret documents such as safety rules and city procedures; and handle varied tasks and special projects without loss of efficiency.

Responsibilities

Issue plumbing, electrical, building, and mechanical permits.
Post inspections completed by building inspectors.
Make daily deposits and run deposit reports.
Receive the public and answer questions about permits; handle citizen inquiries tactfully and courteously.
Answer telephone calls and direct callers or visitors to the appropriate destination.
Prepare monthly reports, letters, memos, and affidavits as assigned.
Sort and file letters and other documents; process department information and documents confidentially.
Copy documents and type letters and other materials within the time frame specified by the supervisor.
Receive, sort, date-stamp or time-stamp, log, and distribute incoming correspondence, mail, packages, and other materials.
Enter data into a computer as directed and prepare letters and packages for mailing.
Schedule appointments and route incoming mail as needed.
Use office equipment and follow department procedures, with attention to public relations and safety.
Perform other duties assigned by the supervisor or department head.