Permanent Supportive Housing Case Manager-SC/Orange County-11-145

Salvation Army Careers•Tustin, CA

1d•Hybrid

About The Position

The Permanent Supportive Housing Case Manager (PSH-CM) provides holistic, strength based, harm reduction case-management services to recently housed individuals suffering with mental illness and/or substance abuse. The PSH-CM will work primarily in the field, meeting with clients in their home or local community.

Requirements

By virtue of its direct contact with, and representation to people who engage in Salvation Army programs, people who demonstrate an understanding of The Salvation Army’s Christian mission are required for this position.
High School Diploma/GED requires
Minimum 1-year experience in case management working with people in recovery, mentally ill and homeless.
Minimum 1-year experience working in Permanent Supportive Housing Case Management.
Minimum 1-year experience in case management working with people in recovery, mentally ill and homeless.
Minimum 1-year experience working in Permanent Support
Must be in good physical health and mental health, capable of meeting the demand of the position.

Nice To Haves

BSW or equivalent degree (preferred).
Experience with tenant/landlord relationships preferred.

Responsibilities

Conduct in assessments and formulate housing case plans to identify potential barriers to maintaining housing.
Facilitates the use of community resources to assist residents integrating into the community.
Identify, refer and link newly housed residents to appropriate resources.
Provide in home/in community visits using a step-down approach (CTI) with each client.
Teach basic life skills and educate newly housed client about neighborhood amenities, services, and transportation.
Apply knowledge and educate residents about tenant rights and responsibilities.
Provide pro-active follow-up home visits to ensure stability and further progress towards self-sufficiency; this includes support, advocacy, reducing isolation, listening, and problem solving.
Utilize harm reduction interventions and methodologies to provide client-centered and holistic services to keep them in housing.
Utilize conflict management, de-escalation, and crisis intervention techniques in emergency situations.
Serve as Liaison between landlord and client (and clients/neighbors) for any housing related issues.
Maintain accurate/timely documentation and files using HMIS and/or Wellsky database including entry, exit, services provided and case notes.
Coordinate holiday, birthday, and community celebrations for residents.
Ensure each resident is welcomed and offer engagement into the community.
Prepare and conduct life skills classes for residents and coordinate with outside vendors to come onsite and offer classes. Classes may consist of budgeting, nutrition, AA/NA, work readiness, tenant rights, and other related skills.