Permanent Housing Case Manager

Community & Home Supports•Detroit, MI

54d•$47,500 - $57,500•Hybrid

About The Position

THE PERMANENT HOUSING CASE MANAGER PROVIDES COMPREHENSIVE, CLIENT-CENTERED CASE MANAGEMENT SERVICES TO INDIVIDUALS AND FAMILIES EXPERIENCING HOMELESSNESS OR HOUSING INSTABILITY. THIS ROLE SUPPORTS PARTICIPANTS IN SECURING AND MAINTAINING STABLE HOUSING BY APPLYING THE HOUSING FIRST MODEL, COORDINATING SERVICES WITH COMMUNITY PARTNERS, AND ENSURING COMPLIANCE WITH APPLICABLE FEDERAL, STATE, AND LOCAL PROGRAM REQUIREMENTS. THE PERMANENT HOUSING CASE MANAGER WORKS COLLABORATIVELY WITH INTERNAL TEAMS AND EXTERNAL AGENCIES TO PROMOTE HOUSING STABILITY, SELF-SUFFICIENCY, AND OVERALL CLIENT WELL-BEING.

Requirements

Experience working directly with individuals and families who are homeless or housing-insecure
Experience supporting individuals with mental health diagnoses, substance use disorders, and/or trauma-related challenges
Strong interpersonal and written communication skills
Proficiency with computer software programs and electronic case management systems
Ability to interpret, apply, and comply with complex government regulations
Demonstrated ability to problem-solve, negotiate outcomes, and coordinate services across systems

Nice To Haves

College education preferred, but not required
State of Michigan Peer Support Specialist certification strongly encouraged
Lived experience with homelessness highly valued

Responsibilities

Attaining and maintaining a comprehensive understanding of government regulations concerning the definition of homeless, chronically homeless, and at risk and how they apply to federal, state, and local homeless services programs.
Understanding and practicing the Housing First model.
Maintaining relationships with our community partners.
Developing and maintaining relationships with external organizations.
Coordinating services with community partners.
Meeting clientele at their primary nighttime residence for initial engagement, assessment, and ongoing case management.
Transporting and accompanying a clientele to access resources as necessary.
Conducting monthly in-home visits.
Maintaining case documentation for each client serviced according to program and agency standards.
Ensuring all assigned client files meet program and agency requirements.
Attending team meetings.
Attending relevant community meetings, expositions and conferences as needed.
Participating in required initial and ongoing training.
Completing all permanent housing case management tasks according to program requirements.
Reviewing and evaluating all cases with program management.
Assuming other relevant tasks as assigned.