Performance Measurement Specialist
About The Position
The Performance Measurement Specialist is responsible for developing and overseeing the Quality Program for the Provider Operations Department and other departments as applicable. The role includes managing projects for internal and external audits, identifying and implementing process improvements to support business needs, preparing and tracking audit work plans, and customizing audit solutions. The Performance Measurement Analyst also serves as a resource for the Provider Operations Department. The position is open to qualified candidates residing in any of the 27 states where Sentara Health operates. The posting lists Norfolk, Virginia, and the first (day) shift. For positions available as remote work, Sentara Health employs providers in North Carolina, Nevada, South Carolina, South Dakota, Tennessee, Texas, Virginia, West Virginia, and Wisconsin.
Requirements
- At least 2 years of experience in claims processing, customer service, enrollment, and/or systems administration applications.
- Associate’s degree.
Nice To Haves
- Microsoft Office Applications, including Word and Excel.
- SQL.
Responsibilities
- Develop and oversee the Quality Program for Provider Operations and other departments as applicable.
- Manage projects for internal and external audits.
- Identify and implement process improvements to support business needs.
- Prepare and track an audit work plan.
- Customize audit solutions for internal and external audits.
- Serve as a resource for the Provider Operations Department.
Benefits
- Medical, dental, and vision plans.
- Adoption, fertility, and surrogacy reimbursement up to $10,000.
- Paid time off and sick leave.
- Paid parental and family caregiver leave.
- Emergency backup care.
- Long-term and short-term disability and critical illness plans.
- Life insurance.
- 401(k)/403(b) with employer match.
- Tuition assistance up to $5,250 per year and discounted educational opportunities through Guild Education.
- Student debt pay down up to $10,000.
- Pet insurance.
- Legal resources plan.
- Opportunity to earn an annual discretionary bonus, subject to system and employee eligibility criteria.
- Paid holidays.
- Paid military leave.
- Educational assistance or student loan repayment.
- Voluntary benefits.
- Potential additional compensation, including shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
