Performance Manager, Enterprise

Motive

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About The Position

Motive is seeking an Enterprise Performance Manager to own the health, performance, retention, and growth of assigned client accounts. The role is the primary owner of client relationships and ensures Motive’s products and services deliver clear, measurable value.

The Performance Manager combines consulting, account management, data analysis, and product expertise. The role works closely with clients to improve performance and support long-term success, and collaborates with Motive’s Product team to share client feedback and performance insights. The position is remote or in person in Oklahoma City; Motive accepts applications from all US states.

Requirements

• At least 3 years of experience in customer success, account management, or consulting within the automotive industry.
• Superior written and verbal communication skills.
• Comfort working with performance data, analytics, and reporting.
• Consultative communication skills and the ability to build trust with client stakeholders.
• Strong organization and ability to manage multiple accounts and priorities.
• Collaborative approach and comfort working cross-functionally.

Responsibilities

• Serve as the consistent point of contact for clients and manage ongoing communications, expectations, priorities, and follow-ups proactively.
• Build trusted partnerships by understanding client goals, priorities, and business structure.
• Develop a strong understanding of each client’s business, including geographic footprint, corporate teams, and dealership operations.
• Monitor client-site performance across key automotive and digital KPIs.
• Deliver clear, actionable performance insights through regular client meetings.
• Align Motive’s solutions with client business objectives and performance goals.
• Drive expansion opportunities for Motive products and additional sites within dealership groups.
• Support client onboarding and ongoing adoption of Motive’s tools and workflows.
• Lead application training sessions with client teams and key stakeholders.
• Work with the Motive Product team to share client feedback and performance insights.

Benefits

• Motive covers 100% of employees’ health, dental, and vision insurance premiums.
• Motive covers 50% of dependents’ insurance premiums.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed