Performance Load Test Analyst - PA (Remote)
About The Position
The Performance Load Test Analyst will be responsible for ensuring performance readiness across all UBOS releases by defining and executing performance testing strategies. This role involves designing and executing various types of performance tests, including load, stress, endurance, and scalability testing, using NeoLoad. The analyst will simulate real-world enterprise workloads across a range of UBOS components, such as SAP BRIM, SAP Convergent Mediation, SAP S/4HANA, SAP Datasphere, CRM applications, middleware, and customer-facing channels. A key aspect of the role is to monitor, analyze, and report on performance metrics to identify bottlenecks and provide clear go/no-go recommendations. The position also requires developing and maintaining performance test scripts, integrating tests with CI/CD pipelines, and supporting various testing cycles and go-live phases. Additionally, the analyst will be expected to document all created work and adhere to company standards and procedures.
Requirements
- 8+ years of overall IT testing experience.
- 4+ years of hands-on performance/load testing experience.
- Strong hands-on experience with NeoLoad (required).
- Experience testing enterprise-scale applications with high transaction volumes.
- Experience testing SAP systems, CRM platforms, analytics platforms and complex enterprise integrations.
- Strong understanding of Load, stress, endurance, and scalability testing.
- Strong understanding of API and middleware performance testing.
- Strong understanding of Batch, mediation, analytics, and asynchronous processing validation.
Nice To Haves
- Experience with SAP environments (SAP BRIM, S/4HANA, ECC).
- Experience with SAP Convergent Mediation (CM).
- Experience with SAP Datasphere.
- Experience testing CRM ↔ SAP bi-directional integrations.
- Experience testing CRM-to-ERP integrations.
- Experience with tolling, transportation, or public-sector systems.
- Experience with cloud or hybrid infrastructure performance testing.
Responsibilities
- Follow PTC SDLC and quality governance processes to ensure performance readiness across all UBOS releases.
- Define performance testing strategy, scope, workloads, non-functional requirements, and acceptance criteria.
- Design and execute performance, load, stress, endurance, and scalability testing using NeoLoad across UBOS components, including SAP BRIM, SAP Convergent Mediation, SAP S/4HANA, SAP Datasphere, CRM applications, middleware, and integration layers, and customer-facing channels.
- Simulate real-world enterprise workloads including tolling transactions, mediation events, billing cycles, payment processing, CRM interactions, analytics queries, batch jobs, and peak-volume scenarios.
- Validate system behavior under concurrent users, high-volume API traffic, batch processing, and large-scale SAP financial operations.
- Execute end-to-end performance testing of integrations between CRM and SAP systems.
- Monitor performance metrics including response times, throughput, error rates, resource utilization, and system saturation points.
- Analyze test results across SAP, CRM, integration, analytics, and infrastructure layers to identify bottlenecks.
- Prepare detailed performance test reports, dashboards, and executive summaries with clear go/no-go recommendations.
- Develop, maintain, and execute performance test scripts using NeoLoad.
- Perform API, integration, and data-pipeline performance testing using NeoLoad capabilities.
- Integrate NeoLoad tests with CI/CD pipelines where applicable.
- Establish performance baselines and support release-to-release benchmarking and regression analysis.
- Support Journi SIT, UAT, PI cycles, Show-backs, Go-Live, and Hypercare with performance validation.
- Promote performance testing best practices and continuous improvement across UBOS programs.
- Fully document all created work associated with this position, including technical and functional designs and diagrams, test plans, test scripts, impact analysis reports, lessons learned, best practices for others to follow, plus any other documentation as required by the Commission.
- Adhere to and follow all The Commission standards, policies, and procedures.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
