Performance Lab Manager

Alive and Well Health•Austin, TX
•Onsite

About The Position

Alive and Well operates the Nutrabolt Performance Lab, a state-of-the-art physiology lab at Nutrabolt’s Austin headquarters, in partnership with Nutrabolt. The Performance Lab Manager owns the lab’s day-to-day operations and performance: delivering concierge health and performance testing — body composition (DEXA) scanning, VO2 max and metabolic testing, cognitive/neuro testing, and biomarker testing — while managing the lab’s operating results, compliance, vendor relationships, and partner coordination. The Manager ensures safe, accurate, and consistent delivery of every testing service and a high-quality experience for Nutrabolt employees and VIP guests.

Requirements

  • Master’s degree in Exercise Physiology, Kinesiology, Exercise Science, or related field (PhD preferred, not required)
  • ACSM-EP, ACSM-CEP, or NSCA-CSCS certification required
  • Holds, or obtains, a Texas Medical Radiologic Technologist permit or ISCD Bone Densitometry Technologist certification meeting Texas DSHS training-hour requirements
  • Adult First Aid, CPR, and AED certification required
  • Experience administering physiological/performance testing (VO2 max, body composition, etc.) preferred
  • Experience managing operations, budgets, or staff in a clinical, lab, or client-facing service setting preferred
  • Comfortable with clinical/lab software (scheduling, EMR, data entry) and Excel
  • Strong communication skills with clients, corporate partners, and clinical/scientific staff
  • Detail-oriented; comfortable following strict SOPs/QC protocols in a regulated, radiation-producing-device environment

Nice To Haves

  • PhD preferred, not required
  • Experience administering physiological/performance testing (VO2 max, body composition, etc.) preferred
  • Experience managing operations, budgets, or staff in a clinical, lab, or client-facing service setting preferred

Responsibilities

  • Owns day-to-day operation of the Nutrabolt Performance Lab
  • Tracks testing volume, revenue, and expenses against plan; prepares the operating data behind the detailed monthly P&L Alive and Well provides to Nutrabolt
  • Manages supplies and inventory; coordinates equipment maintenance, service, and vendor relationships
  • Runs the Nutrabolt employee testing program, including scheduling, promotion, and engagement in coordination with Nutrabolt
  • Serves as the day-to-day point of contact for Nutrabolt and for Central Athlete’s coaching team
  • Maintains and follows Standard Operating Procedures (SOPs) for each testing service; leads SOP development and revision as new services launch
  • Administers DEXA body composition scans per manufacturer guidelines and Radiation Safety Officer (RSO) protocols, including operator positioning/shielding requirements
  • Performs and logs daily DEXA calibration checks and phantom scans per RSO quality-control requirements
  • Administers VO2 max and resting metabolic rate testing (treadmill and bike protocols), grip strength, and related performance assessments
  • Administers cognitive/neuro testing (e.g., CNS Vital Signs) per established protocols
  • Coordinates biomarker/blood testing with Alive and Well’s nursing team
  • Exports device data into the AI Performance Report System, quality-checks generated reports, and delivers results to clients; routes biomarker results and anything requiring clinical judgment to the Medical Director
  • Manages client scheduling, intake, consent forms, and results communication via the lab’s scheduling/EMR software
  • Protects the confidentiality of client health information, with particular discretion given that many clients are Nutrabolt employees and executives
  • Maintains a clean, organized, client-ready lab environment and testing equipment
  • Escalates abnormal situations or equipment issues to the RSO and Medical Director per protocol
  • Other lab operations duties as assigned

Benefits

  • Medical, dental, and vision insurance (eligible after 90 days)
  • Paid time off
  • Discounts on wellness and clinic services including acupuncture, massage, facials, lymphatic therapies, Vitamin shots and IVs, advanced aesthetics, functional medicine appointments and more
  • Complimentary holistic services including sauna, cold plunge, vibroacoustic and red-light therapy and more (based on same day availability)
  • 40% off supplements
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