Performance Improvement Coordinator - Slidell Memorial

Ochsner Health • Slidell, LA

2d

About The Position

The Performance Improvement Coordinator collaborates with department leadership and committees to identify, trend, and analyze clinical quality issues and to facilitate their resolution. The position manages specific data for internal and external reporting and plays a key role in organizational accreditation and survey processes.

The coordinator manages assigned databases, provides data analysis and trended reports, and supports performance improvement initiatives. The role also facilitates review and tracks use of evidence-based best-practice order sets and guidelines, educates others about regulatory and accrediting standards, and participates in risk management through identification, trending, and follow-up of clinical issues. The position requires staying current on applicable laws, accreditation standards, and regulatory requirements and ensuring compliance in the assigned area.

This is sedentary work, involving mostly sitting and occasional walking or standing, with occasional exertion of up to 10 pounds. The routine does not involve exposure to blood, body fluids, or tissue, or emergency care or first aid. The healthcare setting may involve occupational exposure risk from hazardous medications or waste. Travel throughout and between facilities is required.

Requirements

• Associate degree in healthcare or a related field.
• Five years of related experience in healthcare or quality improvement.
• Knowledge of regulatory and accrediting standards.
• General knowledge and understanding of quality management and continuous quality improvement principles and theories.
• Expert knowledge of common statistical programs, spreadsheet and database management, and word processing.
• Effective verbal and written communication skills, including the ability to present information clearly and professionally to people at varying levels throughout the patient care process.
• Computer skills and dexterity for data entry and information retrieval; proficiency with computers, software, and web-based applications.
• Excellent organizational and time-management skills, presentation skills, and facilitation capabilities.
• Strong team management and interpersonal skills.
• Ability to travel throughout and between facilities.

Nice To Haves

• Bachelor’s degree in healthcare or a related field.

Responsibilities

• Manage and maintain assigned databases.
• Provide data analysis, trended reports, and direction for performance improvement initiatives.
• Facilitate review of best-practice order sets and guidelines and track their use, communicating to guide evidence-based improvement.
• Educate others on and interpret regulatory and accrediting standards.
• Participate in risk management by identifying, trending, and following up on clinical issues.
• Collaborate with department leadership and committees to identify and analyze clinical quality issues and facilitate their resolution.
• Manage specific data for internal and external reporting and contribute to accreditation and survey processes.
• Stay knowledgeable about applicable federal, state, and local laws, accreditation standards, and regulatory requirements, and ensure compliance in the assigned area.
• Perform other related duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree