Performance Improvement Coordinator - Quality Management - Hopewell - Full-Time - DAYS

Capital Health (US)•Hopewell, NJ

6d•$86,965 - $113,672•Onsite

About The Position

Capital Health is seeking a Performance Improvement Coordinator to join their Quality Management team. This full-time, days position will lead, facilitate, and support performance improvement (PI) and patient safety initiatives and activities for assigned areas to promote clinical excellence and patient safety. The role involves analyzing and trending data through event review, case screening, and data abstraction, and preparing meaningful reports with statistical analysis, interpretation, monitoring, and benchmarking of clinical data. The coordinator will design and maintain database systems for program metrics, develop dashboards and reports, utilize PI methodologies and tools (flow mapping, fish bones, root cause analyses), and investigate quality of care concerns. The position also requires attending in-service training and seminars to maintain knowledge of performance improvement techniques.

Requirements

Bachelor's degree.
Three years of related healthcare experience required.
Intermediate to advanced computer skills.
Knowledge of PI tool, analytics and data management.
Excellent coaching, organizational, interpersonal, verbal and written communication skills.
Computer and analytical skills.
Conflict resolution.
Ability to effectively manage multiple projects simultaneously.
Ability to respond quickly in a fast paced environment.

Nice To Haves

Master’s degree preferred.
Related certification and New Jersey license Registered Nurse license preferred.
Five years experience in a healthcare environment preferred.
Experience with data analysis and management of clinical databases preferred.

Responsibilities

Leads, facilitates and supports performance improvement (PI) and patient safety initiatives and activities for assigned area to promote clinical excellence and patient safety.
Performs analysis and trending of data through review of reported events, case screening, and data abstraction.
Prepares and designs meaningful reports that include statistical analysis, interpretation, monitoring and benchmarking of clinical data.
Understands data definition, abstraction and benchmarking requirements to facilitate meaningful data collection, interpretation and presentation.
Design and maintain database system for compilation and reporting of program metrics with incorporation of benchmarks and comparative data.
Develops meaningful dashboards and reports for departments, divisions, committees and staff.
Utilizes PI methodology and PI tools such as flow mapping, fish bones, root cause analyses to facilitate and drive process improvement.
Develops and monitors action plans.
Investigates quality of care concerns form providers, payers and patients/ families.
Participates in other initiatives and programs and performs other duties as assigned by Director of department.
Attends in-service training sessions and seminars to maintain and improve knowledge of performance improvement techniques.