Performance Improvement Coordinator- MA or LNA

Grace Cottage Family Health & Hospital•Townshend, VT

5d•Onsite

About The Position

This is a key role in supporting value-based care efforts within family practice. The cross-functional position focuses on improving patient outcomes, closing care gaps, and ensuring compliance with payer incentive programs (e.g., Medicare Advantage, ACOs, commercial) as well as coordinating patient care within GCFH. The coordinator collaborates in team-based care within a Patient-Centered Medical Home (PCMH) to deliver coordinated, comprehensive, and personalized care that supports patient wellness and improves health outcomes. The coordinator uses data analytics and patient outreach to proactively manage patient populations and support quality metrics that align with financial incentives and regulatory goals.

Requirements

Certification per American Association of Medical Assistants preferred (AHA) or LNA License
BLS
Proficient computer skills required
Experience working with an electronic health record preferred

Nice To Haves

Certification per American Association of Medical Assistants preferred (AHA)
Experience working with an electronic health record

Responsibilities

Improving patient outcomes
Closing care gaps
Ensuring compliance with payer incentive programs
Coordinating patient care within GCFH
Collaborating in team-based care within a Patient-Centered Medical Home (PCMH)
Delivering coordinated, comprehensive, and personalized care
Supporting patient wellness and improving health outcomes
Using data analytics and patient outreach to proactively manage patient populations
Supporting quality metrics that align with financial incentives and regulatory goals