Performance Fitter - Washington, DC

Callaway Golf • Washington, DC

1d

About The Position

The Performance Fitter conducts product fitting days and creates a positive customer experience at product demonstrations and fitting events. The role builds enthusiasm for Callaway Golf and Odyssey products by educating consumers about product features, advantages, and benefits. The fitter may work alongside an Outside Sales Representative (OSR) or independently as directed by the OSR.

The position involves setting up and taking down marketing displays and product equipment, conducting fittings according to Callaway’s protocols, using a launch monitor and other provided tools, and providing consumers with personalized product specifications. This is a part-time, seasonal role with a varied schedule. The employee must be available for scheduled weekdays and weekends during the golf season in the assigned territory. A typical event lasts five to six hours on a Saturday or Sunday.

Requirements

• High school diploma or GED.
• Ability to learn product characteristics and distinguish company product features, benefits, and fitting concepts.
• Communication skills to present technical ideas and facts to a diverse audience of consumers and customers.
• Ability to present information consistently with Callaway standards.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Ability to influence situations and people positively.
• Demonstrated leadership and professionalism.
• Valid driver’s license and proper insurance for the resident state; driving record must meet company authorized-driver criteria.
• Ability to lift up to 60 pounds.
• Availability to work scheduled weekdays and weekends during the golf season.

Nice To Haves

• Golf knowledge, golf club fitting knowledge, and experience using a launch monitor.
• Understanding of the retail golf business, including green-grass or off-course retail.
• Knowledge of past Callaway products.
• Geographic knowledge of the assigned territory.
• One year of successful retail or golf-shop selling experience.
• Golf club fitting experience.
• A vehicle large enough to carry 15–20 golf bags and display tents; an SUV or minivan is preferred.

Responsibilities

• Support customer event goals and deliver an outstanding consumer experience.
• Set up and take down displays and equipment according to Callaway’s product fitting protocols.
• Ensure fitting carts, tents, wind blades, and table skirts are present, presentable, and up to date at events.
• Inventory and update the Fit Cart.
• Communicate the advantages of the full line of Callaway Golf products to consumers.
• Conduct customer fittings using Callaway’s fitting protocol, a launch monitor, and other provided tools.
• Run and train on the Odyssey Fits Tool and apply selling techniques.
• Provide personalized product specifications to consumers.
• Communicate accomplishments and challenges to the OSR and share and solicit lessons learned from events.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED