Performance Fitter - Philadelphia, PA

Callaway Golf • Philadelphia, PA

17h • Onsite

About The Position

The Performance Fitter conducts product fitting events and delivers a positive customer experience from setup through event close. The role builds enthusiasm for Callaway Golf and Odyssey products, educates consumers about product features and benefits, and may work alongside an Outside Sales Representative (OSR) or independently as directed by the OSR. This is a part-time, seasonal role with a varied schedule. The fitter must be available for scheduled weekdays and weekends during the golf season in the assigned territory; typical events last 5–6 hours on a Saturday or Sunday. The position involves frequent travel within the territory, occasional travel to surrounding territories, and occasional travel to events and trade shows outside the territory. The hourly pay range is $16.50–$20.00.

Requirements

• High school diploma or GED.
• Excellent customer service skills.
• Excellent verbal and written communication skills, including the ability to present technical ideas and facts to a diverse audience.
• Ability to learn product characteristics, distinguish product features and benefits, and learn fitting concepts.
• Ability to present information in a manner consistent with Callaway standards.
• Ability to influence situations and people positively.
• Demonstrated leadership and professionalism.
• Valid driver’s license and proper insurance for the resident state; driving record must meet company authorized-driver criteria.
• Ability to lift up to 60 pounds.
• Availability to work scheduled weekdays and weekends during the golf season.

Nice To Haves

• Golf knowledge, golf club fitting knowledge, and experience using a launch monitor.
• Understanding of the retail golf business, including green grass or off-course retail.
• Knowledge of past Callaway products.
• Geographic knowledge of the assigned territory.
• One year of successful retail or golf shop selling experience.
• Golf club fitting experience.
• A vehicle large enough to carry 15–20 golf bags and display tents; an SUV or minivan is preferred.

Responsibilities

• Support the customer’s event goals and deliver an outstanding consumer experience.
• Set up and take down displays and equipment, following Callaway’s product fitting protocol and ensuring consistent event setup.
• Ensure fitting carts, tents, wind blades, and table skirts are present, presentable, and up to date at each event.
• Inventory and update the Fit Cart.
• Communicate the advantages of Callaway Golf products to consumers.
• Conduct customer fittings using Callaway’s fitting protocol, a launch monitor, and other provided tools.
• Run and train on the Odyssey Fits Tool and apply selling techniques.
• Provide consumers with personalized product specifications.
• Communicate event accomplishments and challenges to the OSR and share and solicit lessons learned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED