Performance Fitter - Pittsburgh, PA

Callaway Golf • Pittsburgh, PA

14h • Onsite

About The Position

The Performance Fitter conducts product fitting days and delivers a positive customer experience at product demonstrations and fitting events. The role builds enthusiasm for Callaway Golf and Odyssey products by educating consumers about product features, advantages, and benefits. The fitter may work alongside an Outside Sales Representative (OSR) or independently as directed by the OSR. This is a part-time, seasonal position with a varied schedule. The fitter must be available for scheduled weekdays and weekends during the golf season in the assigned territory. Typical event days last 5–6 hours on a Saturday or Sunday.

The position involves setting up and taking down marketing displays and fitting equipment, conducting fittings using Callaway’s protocols and provided tools, and communicating event outcomes and lessons learned to the OSR. The role primarily involves working outdoors and requires frequent travel within the territory, occasional travel to surrounding territories, and occasional travel outside the territory for events and trade shows. The listed pay range is $16.50–$20.00 per hour.

Requirements

• High school diploma or GED.
• Ability to learn product characteristics and distinguish product features, benefits, and fitting concepts.
• Ability to present technical ideas and facts to a diverse audience of consumers and customers.
• Present information in a manner consistent with Callaway standards.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Ability to influence situations and people positively.
• Demonstrated leadership and professionalism.
• Valid driver’s license and proper insurance for the resident state; driving record must meet company authorized-driver criteria.
• Ability to lift up to 60 pounds.
• Availability to work scheduled weekdays and weekends during the golf season.
• Frequent travel within the territory and occasional travel to surrounding territories; occasional travel outside the territory for events and trade shows.

Nice To Haves

• Golf knowledge, golf club fitting knowledge, and experience using a launch monitor.
• Understanding of the retail golf business, including green grass or off-course retail.
• Knowledge of past Callaway products.
• Geographic knowledge of the territory.
• One year of successful retail or golf shop selling experience.
• Golf club fitting experience.
• A vehicle large enough to carry 15–20 golf bags and display tents; an SUV or minivan is preferred.

Responsibilities

• Support customer event goals and provide an outstanding consumer experience.
• Set up and take down displays and equipment according to Callaway’s product-fitting protocol.
• Ensure fitting carts, tents, wind blades, and table skirts are present, presentable, and up to date at each event.
• Inventory and update the Fit Cart.
• Communicate the advantages of the full line of Callaway Golf products to consumers.
• Conduct customer fittings using Callaway’s fitting protocol, a launch monitor, and other provided tools.
• Run and train on the Odyssey Fits Tool and apply selling techniques.
• Provide consumers with personalized product specifications.
• Communicate accomplishments and challenges to the OSR and share and solicit lessons learned from events.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED