Performance Fitter - Columbus, OH

Callaway Golf•Columbus, OH
•$17 - $20

About The Position

The Performance Fitter conducts product fitting events and delivers a positive customer experience from setup through completion, while building enthusiasm for Callaway Golf and Odyssey products. The role may be performed alongside an Outside Sales Representative (OSR) or independently as directed by the OSR. At customer-sponsored events, the fitter explains product features, advantages, and benefits, conducts fittings, and provides personalized product specifications. The role also involves setting up and taking down marketing displays and equipment. This is a part-time, seasonal position with a varied schedule. The fitter must be available for scheduled weekdays and weekends during the golf season in the assigned territory. A typical event lasts 5–6 hours on a Saturday or Sunday. The position involves frequent travel within the territory, occasional travel to surrounding territories, and occasional travel to events and trade shows outside the territory. The work is primarily outdoors.

Requirements

  • High school diploma or GED.
  • Ability to learn company product characteristics, distinguish product features and benefits, and understand fitting concepts.
  • Ability to present technical ideas and facts to a diverse audience of consumers and customers in a manner consistent with Callaway standards.
  • Excellent customer service, verbal communication, and written communication skills.
  • Ability to positively influence situations and people.
  • Demonstrated leadership and professionalism.
  • Valid driver’s license and proper insurance for the resident state.
  • Driver’s record must meet the company’s authorized-driver criteria.
  • Ability to lift up to 60 pounds, typically product and equipment.
  • Availability to work scheduled weekdays and weekends during the golf season.
  • Frequent travel within the territory and occasional travel to surrounding territories, events, and trade shows.

Nice To Haves

  • Golf knowledge, golf club-fitting knowledge, and experience using a launch monitor.
  • Understanding of the retail golf business, whether green-grass or off-course.
  • Knowledge of past Callaway products.
  • Geographic knowledge of the territory.
  • One year of successful retail or golf-shop selling experience.
  • Golf club-fitting experience.
  • A vehicle large enough to carry 15–20 golf bags and display tents; an SUV or minivan is preferred.

Responsibilities

  • Support customer event goals and deliver an outstanding consumer experience.
  • Set up and take down displays and equipment, following Callaway’s product-fitting setup and protocol.
  • Ensure fitting carts, tents, wind blades, and table skirts are present, presentable, and up to date at each event.
  • Inventory and update the Fit Cart.
  • Communicate the advantages of the full line of Callaway Golf products to consumers.
  • Conduct customer fittings using Callaway’s fitting protocol, a launch monitor, and other provided tools.
  • Operate and train others on the Odyssey Fits Tool and apply selling techniques.
  • Provide personalized product specifications to consumers.
  • Communicate event accomplishments and challenges with the OSR, and share and solicit lessons learned.
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