Performance Fitter - Columbus, OH

Callaway Golf • Columbus, OH

1d

About The Position

The Performance Fitter conducts product fitting events and provides a positive customer experience from setup through completion. The role builds enthusiasm for Callaway Golf and Odyssey products, educates consumers about product features and benefits, and may work alongside an Outside Sales Representative or independently as directed. This is a part-time, seasonal position with a varied schedule. The fitter must be available for scheduled weekdays and weekends during golf season in the assigned territory; typical event days last 5–6 hours on a Saturday or Sunday.

Requirements

• High school diploma or GED.
• Ability to learn product characteristics, distinguish product features and benefits, and understand fitting concepts.
• Strong communication skills to present technical ideas and facts to diverse consumers and customers.
• Ability to present information in a manner consistent with Callaway standards.
• Excellent customer service, verbal communication, and written communication skills.
• Ability to influence situations and people positively.
• Demonstrated leadership and professionalism.
• Valid driver’s license and proper insurance for the resident state; driving record must meet company authorized-driver criteria.
• Ability to lift up to 60 pounds.
• Availability for scheduled weekdays and weekends during golf season.
• Frequent travel within the territory, occasional travel to surrounding territories, and occasional travel outside the territory to events and trade shows.

Nice To Haves

• Golf knowledge, golf club-fitting knowledge, and experience using a launch monitor.
• Understanding of the retail golf business, including green-grass or off-course retail.
• Knowledge of past Callaway products.
• Geographic knowledge of the territory.
• One year of successful retail or golf-shop selling experience.
• Golf club-fitting experience.
• A vehicle large enough to carry 15–20 golf bags and display tents; an SUV or minivan is preferred.

Responsibilities

• Support customer event goals and deliver an outstanding consumer experience.
• Set up and take down displays and equipment, following Callaway’s product-fitting protocols.
• Ensure fitting carts, tents, wind blades, and table skirts are present, presentable, and up to date at each event.
• Inventory and update the Fit Cart.
• Communicate the advantages of the full line of Callaway Golf products to consumers.
• Conduct customer fittings using Callaway’s fitting protocol, a launch monitor, and other provided tools.
• Run and train on the Odyssey Fits Tool and apply selling techniques.
• Provide personalized product specifications to consumers.
• Communicate accomplishments and challenges to the Outside Sales Representative and share and solicit lessons learned from events.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED