Performance Fitter - Orlando, FL

Callaway Golf•Orlando, FL

About The Position

The Performance Fitter conducts product fitting events and supports a positive customer experience from setup through event completion. The role builds enthusiasm for Callaway and Odyssey products, educates consumers about product features and benefits, conducts fittings, and sets up and takes down marketing displays and equipment. The fitter may work alongside an Outside Sales Representative (OSR) or independently as directed by the OSR. This is a part-time, seasonal position with a varied schedule. The fitter must be available for scheduled weekdays and weekends during golf season in the assigned territory. Typical events last 5–6 hours and take place on Saturdays or Sundays. The role involves frequent travel within the territory, occasional travel to surrounding territories, and occasional travel outside the territory for events and trade shows. Pay is listed as $16.50–$20.00 per hour.

Requirements

  • High school diploma or GED.
  • Ability to learn company product characteristics and distinguish product features, benefits, and fitting concepts.
  • Ability to present technical ideas and facts to diverse audiences and customers.
  • Excellent customer service and verbal and written communication skills.
  • Ability to influence situations and people positively.
  • Demonstrated leadership and professionalism.
  • Valid driver’s license and proper insurance for the resident state; driving record must meet company authorized-driver criteria.
  • Ability to lift up to 60 pounds.
  • Availability to work scheduled weekdays and weekends during golf season.

Nice To Haves

  • Golf knowledge, golf club fitting knowledge, and experience using a launch monitor.
  • Understanding of the retail golf business, including green-grass or off-course retail.
  • Knowledge of past Callaway products.
  • Geographic knowledge of the territory.
  • One year of successful retail or golf shop selling experience.
  • Golf club fitting experience.
  • A vehicle large enough to carry 15–20 golf bags and display tents; an SUV or minivan is preferred.

Responsibilities

  • Support customer event goals and deliver an outstanding consumer experience.
  • Set up and take down displays and equipment, following Callaway’s product fitting protocols.
  • Ensure fitting carts, tents, wind blades, and table skirts are present, presentable, and up to date at each event.
  • Inventory and update the Fit Cart.
  • Communicate the advantages of the full line of Callaway Golf products to consumers.
  • Conduct customer fittings using Callaway’s fitting protocol, a launch monitor, and other provided tools.
  • Run and train on the Odyssey Fits Tool and apply selling techniques.
  • Provide consumers with personalized product specifications.
  • Communicate accomplishments and challenges to the OSR and share and solicit lessons learned from events.
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