Performance Fitter - Minneapolis South, MN

Callaway Golf•Minneapolis, MN
•$17 - $20

About The Position

The Performance Fitter conducts Callaway Golf and Odyssey product fitting events and delivers a positive customer experience from setup through completion. The role educates consumers about product features, advantages, and benefits, conducts fittings using Callaway’s fitting protocol and provided tools, and builds enthusiasm for the company’s products. The fitter may work alongside an Outside Sales Representative (OSR) or independently as directed by the OSR. The position also involves setting up and taking down marketing and product displays. This is a part-time, seasonal position with a varied schedule. The fitter must be available for scheduled weekdays and weekends during golf season in the assigned territory. A typical event lasts 5–6 hours on a Saturday or Sunday. The work is primarily outdoors and involves frequent travel within the territory, occasional travel to surrounding territories, and occasional travel to events and trade shows.

Requirements

  • High school diploma or GED.
  • Ability to learn company product characteristics, distinguish product features and benefits, and understand fitting concepts.
  • Ability to present technical ideas and facts to a diverse audience of consumers and customers in a manner consistent with Callaway standards.
  • Excellent customer service skills.
  • Excellent verbal and written communication skills.
  • Ability to influence situations and people positively.
  • Demonstrated leadership and professionalism.
  • Valid driver’s license and proper insurance for the resident state.
  • Driver’s record must meet authorized-driver criteria for the company.
  • Ability to lift up to 60 pounds, typically product and equipment.
  • Availability to work scheduled weekdays, including weekends during golf season.

Nice To Haves

  • Golf knowledge, golf club fitting knowledge, and experience using a launch monitor.
  • Understanding of the retail golf business, including green-grass or off-course retail.
  • Knowledge of past Callaway products.
  • Geographic knowledge of the assigned territory.
  • One year of successful retail or golf shop selling experience.
  • Golf club fitting experience.
  • A vehicle large enough to carry 15–20 golf bags and display tents; an SUV or minivan is preferred.

Responsibilities

  • Support the goals of customer events and deliver an outstanding consumer experience.
  • Set up and take down displays and equipment, following Callaway’s product-fitting protocol and event setup standards.
  • Ensure fitting carts, tents, wind blades, and table skirts are present, presentable, and up to date at each event.
  • Inventory and update the Fit Cart.
  • Communicate the advantages of the full line of Callaway Golf products to consumers.
  • Conduct customer fittings using Callaway’s fitting protocol, a launch monitor, and other provided tools.
  • Run and train on the Odyssey Fits Tool and apply selling techniques.
  • Provide personalized product specifications to consumers.
  • Communicate accomplishments and challenges to the OSR and share and solicit lessons learned from each event.
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