Performance Fitter - Inland Empire/Los Angeles, CA

Callaway Golf • Los Angeles, CA

4d

About The Position

The Performance Fitter conducts product fitting events and delivers a positive customer experience from setup through completion. The role builds enthusiasm for Callaway Golf and Odyssey products, sets up and takes down displays and equipment, and educates consumers about product features, advantages, and benefits. The fitter may work alongside an Outside Sales Representative (OSR) or independently as directed by the OSR. This is a part-time, seasonal role with a varied schedule. The position requires availability for scheduled weekdays and weekends during golf season in the assigned territory; typical event days last 5–6 hours on a Saturday or Sunday.

The position involves frequent travel within the territory, occasional travel to surrounding territories, and occasional travel outside the territory for events and trade shows. The fitter may be asked to drive a company vehicle or pull a company trailer. Pay is listed as $16.50–$20.00 per hour, with a rate of $18.50 per hour also stated in the posting.

Requirements

• High school diploma or GED.
• Able to learn product characteristics, distinguish product features and benefits, and understand fitting concepts.
• Able to present technical ideas and facts to a diverse audience of consumers and customers.
• Present information in a manner consistent with Callaway standards.
• Excellent customer service and verbal and written communication skills.
• Ability to influence situations and people positively.
• Demonstrated leadership and professionalism.
• Maintain a valid driver’s license and proper insurance for the resident state; driving record must meet company authorized-driver criteria.
• Ability to lift up to 60 pounds.
• Availability to work scheduled weekdays and weekends during golf season.

Nice To Haves

• Golf knowledge, golf club fitting knowledge, and experience using a launch monitor.
• Understanding of the retail golf business, including green grass or off-course retail.
• Knowledge of past Callaway products.
• Geographic knowledge of the assigned territory.
• One year of successful retail or golf shop selling experience.
• Golf club fitting experience.
• A vehicle large enough to carry 15–20 golf bags and display tents; an SUV or minivan is preferred.

Responsibilities

• Support customer event goals and deliver an outstanding consumer experience.
• Set up and take down displays and equipment, following Callaway’s product fitting protocol and event setup standards.
• Ensure fitting carts, tents, wind blades, and table skirts are present, presentable, and up to date at each event.
• Inventory and update the Fit Cart.
• Communicate the advantages of the full line of Callaway Golf products to consumers.
• Conduct customer fittings using Callaway’s fitting protocol, a launch monitor, and other provided tools.
• Run the Odyssey Fits Tool and train others on its use; apply selling techniques.
• Provide personalized product specifications to consumers.
• Communicate accomplishments and challenges with the OSR and share and solicit lessons learned from events.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED