Performance Fitter - Los Angeles - West

Callaway Golf•Los Angeles, CA

4d•$17 - $20

About The Position

The Performance Fitter conducts product fitting events and supports a positive customer experience from setup through teardown. The role builds enthusiasm for Callaway Golf and Odyssey products, educates consumers about product features, advantages, and benefits, and conducts fittings using Callaway’s fitting protocol and provided tools. The fitter may work alongside an Outside Sales Representative (OSR) or independently as directed by the OSR. This is a part-time, seasonal position with a varied schedule. The incumbent must be available for scheduled weekdays and weekends during the golf season in the assigned territory; typical events last 5–6 hours on a Saturday or Sunday. The position primarily works outdoors and requires frequent travel within the territory, occasional travel to surrounding territories, and occasional travel outside the territory for events and trade shows. Pay is listed as $18.50 per hour, with an additional posted range of $16.50–$20.00 per hour.

Requirements

High school diploma or GED.
Able to learn company product characteristics and distinguish product features, benefits, and fitting concepts.
Able to communicate technical ideas and facts to diverse consumer and customer audiences, presenting information in a manner consistent with Callaway standards.
Excellent customer service skills.
Excellent verbal and written communication skills.
Ability to influence situations and people positively.
Demonstrated leadership and professionalism.
Maintain a valid driver’s license and proper insurance for the resident state.
Driver’s record must meet the company’s authorized-driver criteria.
Ability to lift up to 60 pounds, typically product and equipment.
Must be available to work scheduled weekdays and weekends during the golf season in the assigned territory.
Frequent travel within the territory and occasional travel to surrounding territories are required; occasional travel outside the territory for events and trade shows is also required.

Nice To Haves

Golf knowledge, golf club fitting knowledge, and experience using a launch monitor.
Understanding of the retail golf business, either green grass or off-course.
Knowledge of past Callaway products.
Geographic knowledge of the territory.
One year of successful retail or golf shop selling experience.
Golf club fitting experience.
A vehicle large enough to carry 15–20 golf bags and display tents; an SUV or minivan is preferred.

Responsibilities

Support customer event goals and deliver an outstanding consumer experience.
Set up and take down displays and equipment, following Callaway’s product-fitting setup protocol.
Ensure fitting carts, tents, wind blades, and table skirts are present, presentable, and up to date at each event.
Inventory and update the Fit Cart.
Communicate the advantages of the full line of Callaway Golf products to consumers.
Conduct customer fittings using Callaway’s fitting protocol, a launch monitor, and other provided tools.
Run and train on the Odyssey Fits Tool and apply selling techniques.
Provide consumers with personalized product specifications.
Communicate accomplishments and challenges to the OSR and share and solicit lessons learned from each event.
Educate consumers about the features, advantages, and benefits of Callaway Golf and Odyssey products at customer-sponsored events.