Performance Films Regional Quality Manager and Film Specialist

Eastman•Fieldale, VA

26d•$104,000 - $143,000

About The Position

Eastman is seeking a Performance Films Regional Quality Manager and Film Specialist to represent regional quality and connect customer and commercial needs with internal quality requirements and processes. The role engages customers on quality initiatives, product performance, and issue resolution, and coordinates customer feedback and trend analysis to identify improvement opportunities and secure resources. It leads responses to major film quality excursions, including root-cause investigation, documentation, containment, and corrective and preventive actions. The position also drives quality improvement projects, supports product and raw-material qualifications and process or machine changes, helps resolve internal quality challenges, strengthens product release criteria and quality controls, and supports site Quality Management System audits, including ISO 9001 activities. The position promotes Eastman's “Zero Incident Mindset” and calls for integrity, initiative, collaboration, continuous improvement, and effective communication. Domestic travel of approximately 10–15% is expected. The posted base salary range is $104,000–$143,000 per year. Eastman states that applicants requiring visa sponsorship are not eligible.

Requirements

Minimum of five years of related industry experience in quality, operations, engineering, or technical functions.
Willingness to travel domestically approximately 10–15% of the time.
Acts with honesty, integrity, and ownership in work activities.
Supports an inclusive, diversity-minded workplace and contributes to a collaborative team environment.
Uses continuous improvement, change management, and communication skills to influence outcomes and support business priorities.
Exhibits initiative, planning, prioritization, coordination, and commitment while working effectively with minimal supervision.
Collaborates effectively across functions, regions, and teams to resolve quality issues and drive alignment.
Builds trust with key customers by understanding their quality concerns and partnering internally to prioritize and resolve them in a timely manner.
Applicants must not require visa sponsorship, including F-1 visa OPT applicants who would subsequently require ongoing sponsorship.

Nice To Haves

Bachelor’s degree in engineering, chemistry, or a related science; significant relevant roll-to-roll film or coating operational experience may be considered in lieu of a degree.
Knowledge of plastic films, coatings, or adhesives.
Experience with Quality Management Systems, including ISO 9001.
Experience with Operational Excellence tools, including statistical analysis, problem analysis, FMEA, and Six Sigma.

Responsibilities

Promote “Zero Incident Mindset” principles across the quality organization.
Represent regional quality by translating customer and commercial needs into internal quality requirements and aligned processes.
Engage with customers on quality initiatives, product performance, and issue resolution.
Coordinate regional customer feedback and trend analysis to identify improvement needs and secure resources.
Lead mitigation of major film quality excursions, including root cause investigation, CAR/MOC documentation, and corrective and preventive actions.
Lead quality improvement projects using Operational Excellence tools and structured project documentation.
Support new product and raw material qualifications as well as process/machine changes through quality requirements, risk review, and production-release readiness.
Guide internal nonconforming material deviations, disposition decisions, and containment actions.
Support internal process quality challenges, including process issues, specification gaps, and cross-functional alignment needs.
Improve product release criteria, quality standards, and control practices to strengthen consistency and customer fitness for use.
Support site Quality Management System audits, including ISO 9001 activities.

Benefits

Performance-based incentive opportunities.
Comprehensive medical, prescription-drug, and dental coverage.
Health Savings Account option.
Voluntary benefits including vision, optional life, and critical-illness protection.
Financial-planning tools.
Family-building assistance, including adoption, pregnancy, and fertility resources.
Parental leave.
Confidential Employee Assistance Program counseling.
401(k) with company match and an additional annual retirement contribution.
Eleven paid holidays, one personal day, paid time off, and paid vacation.
Mentorship, learning resources, and leadership programs.