Performance Assurance Consultant

Schneider Electric • Boulder, CO

19h

About The Position

The Performance Assurance Consultant ensures a positive client experience by developing and managing deliverables, carrying out daily project-plan operations, troubleshooting HVAC controls issues, and serving as the primary client contact. The role helps ensure performance guarantees are met and resolves issues that arise. It also supports Energy Conservation Measures, client training, project turnovers, and operational improvements. The position involves approximately 40–60% travel to project sites.

Requirements

• Understanding of and proficiency in project management skills.
• Excellent time management and organizational skills.
• Proficient computer experience with Microsoft Office products, particularly Excel, Word, and PowerPoint.
• Proficiency using task management programs or knowledge of Asana.
• Excellent analytical skills and attention to detail.
• Excellent verbal and written communication skills.
• Proven track record of providing excellent internal and external customer service.
• Ability to work effectively in a team environment.
• Meet the physical demands of site visits, including movement over rough or uneven surfaces; recurring bending, crouching, stooping, stretching, and reaching; lifting and transporting equipment; and driving an automobile.

Nice To Haves

• Bachelor of Science or Engineering degree.

Responsibilities

• Ensure deliverables are timely and accurate.
• Install hardware and software additions, change orders, and solutions.
• Verify the performance and sustained operation of Energy Conservation Measures.
• Assist clients with issue resolution.
• Understand and support clients’ Building Automation Systems.
• Perform site service when called upon.
• Perform project turnovers from construction to Client Services.
• Collect Field Audit data associated with Capital Asset Planning.
• Represent Client Services during client training and turnovers.
• Create and execute task management through Asana process flows.
• Identify operational improvements to improve savings performance.
• Periodically evaluate system performance for improvement opportunities.
• Provide ongoing formal and informal client training.
• Perform other duties as assigned.

Benefits

• Medical benefits, including member reward points
• Dental insurance
• Vision insurance
• Basic life insurance
• Benefit Bucks
• Flexible work arrangements
• Paid family leaves
• Well-being programs
• 12 holidays per year
• 15 days of paid time off per year
• Base salary and incentives
• Company share ownership
• 401(k) with match
• Performance discussions
• Global opportunities
• Schneider Career Hub
• Learning platforms such as Coursera
• Volunteer leave
• Military leave benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed