Process & Performance Consultant

Xcel Energy•Minneapolis, MN

12d•Hybrid

About The Position

Xcel Energy is a leading energy provider serving electricity and natural gas customers across eight states. The company supports a hybrid work model to enable collaboration and flexibility; many roles work onsite three days per week, Tuesday through Thursday, although expectations vary by role, team, and business needs. The Process & Performance Consultant is an enterprise-wide position leading continuous improvement initiatives and operational excellence performance across business units and organizational levels. The role analyzes, defines, recommends, and implements technical and process solutions; provides process and technology guidance and oversight; and monitors ongoing process performance and enhancements to ensure alignment with operational strategies and compliance requirements. The consultant also investigates performance gaps and supports corrective action plans. The position translates business needs into process and technical requirements aligned with the enterprise vision. It uses Agile methodologies to deliver solutions and leads requirements identification, testing coordination, defect resolution, troubleshooting, training, education, and change management for process and application updates. The consultant works across business units and functions to improve employee experience, reduce costs, and manage risk. This role routinely evaluates process effectiveness, efficiency, and adherence; investigates root causes; implements action plans; and maintains knowledge of functional, technical, and industry trends. The anticipated starting base pay is $84,900.00 to $120,566.66 per year. The position is eligible for an annual incentive program and the benefits listed in the posting.

Requirements

Bachelor's degree or an equivalent combination of education and experience.
Four years of related business area or industry experience, or experience using and implementing SAP or equivalent ERP/core enterprise systems.
Knowledge of leading business process solutions through technology enablement for a business area.
Ability to communicate effectively with a variety of audiences and analyze complex business scenarios.
Leadership, change management, and program/project management experience.
Experience integrating new technological and process solutions.
Proven success gaining cross-functional consensus on large strategic and portfolio management initiatives.

Nice To Haves

Previous experience in a project controls, work coordinator, or financial analysis role within Xcel Energy.
Previous experience or familiarity with storm and non-storm financial reconciliation activities.
Previous experience working in SAP to identify financial trends and opportunities for improvement.

Responsibilities

Translate business needs into process and technical requirements that support the enterprise vision.
Use Agile methodologies to support delivery of innovative solutions.
Lead requirements identification, testing, testing coordination, defect resolution, troubleshooting, training, education, and change management for process and application updates or enhancements.
Serve as a liaison between business units, Business Systems, Process Automation, Finance, Supply Chain, and Compliance to identify and drive process improvements.
Analyze and measure process effectiveness, efficiency, and adherence across business units within assigned process and technology areas.
Identify undesirable process paths, assess business impact, and recommend improvements to increase efficiency, improve end-user experience, and reduce risk.
Assemble and lead teams to investigate root causes of behavior and process performance gaps.
Design, consolidate, and implement action plans.
Provide process and technology guidance and oversight of ongoing process performance and enhancements in line with operational strategies and compliance requirements.
Monitor process performance and support investigation of performance gaps and implementation of corrective action plans.
Maintain current knowledge of functional, technical, and industry trends and identify opportunities for innovation and improvement.