Performance Analyst (HYBRID)

Care Compass Network•City of Binghamton, NY
•$64,095 - $76,040•Hybrid

About The Position

The Performance Analyst serves as a data translator and domain advocate, connecting performance analytics with operational context across CCN’s external partner network. This field-facing role develops performance frameworks, interprets complex data through clinical, social, and operational perspectives, and identifies opportunities for improvement across the region’s health and social care landscape. The analyst engages directly with health systems, community-based organizations, and County and state partners, bringing credibility to both the data and the care environments it describes. The role collects and analyzes data from multiple sources, establishes performance measures and dashboards, supports financial performance assessment, and works with internal and external partners to promote consistent measurement and data integrity. It also presents findings as facilitated discussions, helps partners build their ability to use data, and grounds organizational planning and leadership decisions in evidence. The analyst develops actionable recommendations and follows up to assess whether they produce intended results.

Requirements

  • Bachelor’s degree in Business Analytics, Data Analytics, Data Science, Statistics, or a related field.
  • A minimum of 2 to 3 years of experience in health data analysis, research, or program evaluation.
  • Experience with data analysis tools such as MS Excel, SQL, and Power BI.
  • Strong analytical and critical-thinking skills, including the ability to translate complex data into actionable findings.
  • Excellent written and verbal communication skills, including the ability to prepare clear data summaries and reports for diverse audiences.
  • Ability to manage multiple data projects simultaneously and meet deadlines across deliverables.

Nice To Haves

  • Master’s degree.
  • Experience in a health care or public health setting, especially handling Medicaid population data.
  • Familiarity with business intelligence platforms and data visualization tools.

Responsibilities

  • Use expertise in clinical care, behavioral health, and community-based organization operations to contextualize performance data and translate findings into actionable recommendations.
  • Collect, compile, and analyze claims, utilization, workforce, financial, and population health data using descriptive and inferential methods.
  • Design and maintain performance frameworks, KPIs, and baseline measures across CCN program areas and workflows.
  • Develop scoring rubrics, feasibility and sustainability metrics, and outcome measures to support prioritization, logic models, and program evaluation.
  • Build dashboards and reporting products that provide narrative, clinical, and programmatic context while maintaining consistent methodology and data integrity across sub-regions.
  • Support financial performance assessment, including value-based payment opportunity analysis, revenue optimization tracking, and sustainability indicators.
  • Identify data quality gaps and interoperability requirements, and collaborate with the Business Intelligence team, external data sources, and sub-region partners to support consistent regional performance measurement.
  • Attend planning meetings and partner convenings, contribute to strategic discussions, and align metrics with evolving planning priorities.
  • Present performance findings to health systems, community-based organizations, Department of Health partners, and other stakeholders; facilitate discussion, build data engagement capacity, and represent CCN’s analytical perspective at convenings, planning tables, and governance structures.
  • Surface findings with strategic or operational implications, ground planning and leadership decisions in evidence, develop actionable recommendations, and follow through on their results.
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