People Team Business Partner (East Coast)

Sentral

3d • $90,000 - $100,000 • Remote

About The Position

Sentral is redefining residential living with its network of communities, offering an enhanced experience called Home+. The company operates in major cities across the US and is expanding. Sentral values its employees, emphasizing continuous personal improvement, career growth, and diversity. They foster an empowered environment with learning and development opportunities, leadership coaching, and mentorship programs. Team members are described as curious explorers who strive for great outcomes. Sentral is building a team of people-first focused individuals who embody a good sense of humor, a positive attitude, a growth mindset, and an entrepreneurial drive. As a newer company, culture is actively being established and grown, with the People Team playing a central role. The People Team Business Partner (HRBP) will act as a trusted partner to Operations and department leadership, providing hands-on HR support throughout the employee lifecycle. The ideal candidate is proactive, approachable, and solutions-oriented, enjoying relationship building, supporting leaders, and creating a positive team member experience in a fast-paced hospitality environment. This is a full-time remote position for a team member located on the east coast.

Requirements

• 3–5+ years of Human Resources experience, preferably in an HR Generalist or HR Business Partner role.
• Experience in hospitality, multifamily, property management, or a multi-location environment preferred.
• Experience conducting workplace investigations, managing employee relations, and advising managers on performance issues.
• Working knowledge of federal, state, and local employment laws and HR compliance practices.
• Experience supporting recruiting, onboarding, employee documentation, and offboarding processes.
• Strong communication, relationship-building, and problem-solving skills.
• Ability to coach managers, navigate sensitive conversations, and provide practical HR guidance.
• Strong organizational skills with the ability to manage competing priorities and support multiple locations.
• Experience with HRIS and applicant tracking systems; Rippling and Breezy experience preferred.
• High level of professionalism, discretion, and integrity when handling confidential information.
• Collaborative, service-minded approach with a passion for supporting people and creating a positive workplace culture.

Nice To Haves

• Experience in hospitality, multifamily, property management, or a multi-location environment preferred.
• Rippling and Breezy experience preferred.

Responsibilities

• Partner closely with Operations, General Managers, and department leaders to provide guidance and support on employee relations, staffing, performance, and other HR matters.
• Serve as the primary People Team contact for assigned communities and departments, responding to team member and leadership questions throughout the employee lifecycle.
• Conduct workplace investigations involving employee complaints, misconduct, policy violations, and other employee relations concerns, ensuring appropriate documentation and follow-up.
• Advise managers on company policies, employment laws, workplace accommodations, leaves of absence, and HR best practices.
• Coach leadership on performance management, including progressive counseling, performance reviews, corrective actions, and employee development.
• Partner with Recruiting and hiring managers to support staffing needs, coordinate hiring activities, and generate accurate offer letters.
• Support onboarding and offboarding processes, ensuring new team members receive a positive introduction to Sentral and all employment documentation is completed.
• Assist with employee separations, including termination documentation, exit interviews, and coordination with Payroll and Benefits.
• Partner with Operations to identify employee relations trends, staffing challenges, and opportunities to improve retention and team member engagement.
• Support employee engagement initiatives, Pulse Surveys, recognition programs, and community action plans.
• Collaborate with the People Team on training and development initiatives, including Sentral Studio, Elevate U, and leadership development programs.
• Maintain accurate employee records and documentation within Rippling and other HR systems.
• Partner with Payroll and Benefits to support employee questions, compensation changes, and other employment transactions.
• Monitor turnover, employee relations activity, and other People metrics to identify trends and recommend improvements.
• Support HR compliance initiatives, policy updates, process improvements, and other People Team projects as needed.

Benefits

• Multiple medical, dental, and vision health plan options that begin the first month after your start date.
• One fully company-paid medical plan option.
• HSA and FSA options.
• 401(k) with a 4% company match, eligible after three months of employment.
• 11 paid holidays.
• 8 different types of paid time off (PTO), including personal days with no waiting period, one floating holiday each year, and Enrichment Hours for volunteering or career development.
• Travel discounts for team members and their friends and families.
• Discounted rates on pet insurance, attractions, rental cars, shows, and events.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed