People Business Partner

Pursuit Attractions and Hospitality•Usa, MT

1d•Hybrid

About The Position

At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable. As the People Business Partner you will provide People Team consultation and support to designated lines of business within the collection you support. Covering all areas of People, your daily mission will be to build the Pursuit culture and capability of our team members across the attractions to deliver on Pursuit’s mission, vision, and strategic priorities.

Requirements

Bachelor’s degree in human resources or related field preferred; or real-world education in the school of hard knocks
3+ years progressive HR experience in a travel, leisure, and/or hospitality organization
Solid understanding of HR best practices and US labor laws
Strong curiosity with the ability to research what you don’t know and develop recommendations to share with People and Operations leadership
Desire and ability to build strong relationships/partnerships

Nice To Haves

HR Certifications (SHRM-CP, HRCI-PHR) are helpful to have in this position

Responsibilities

Hold regular one-on-one meetings with line of business leaders you support to stay in the know on how things are going, any needs of the business, and how you can best support the team throughout the season.
Communicate regularly any updates or changes as they relate to People Team tools and processes to keep our teams informed.
Lead the annual team member engagement survey and action planning process for your respective lines of business, in alignment with the collection’s overall targets and goals.
Communicate and champion Pursuit’s recognition programs, including Geography specific programs, providing feedback on program enhancements.
Serve as the point of contact for employee relations concerns, providing sound guidance to operations leaders on concerns that can be resolved at the unit level.
Follow up to ensure concern has been brought to full resolution with the concerned team member(s).
Conduct thorough investigations into sensitive matters and bring concern to full resolution with concerned team member(s).
Build manager capability on handling concerns in partnership with the Director of People.
Support Collection and line of business year-round and seasonal staffing by ensuring candidate flow is strong.
Partner with the Talent Acquisition team to deploy creative strategies and tactics to boost top funnel volume when needed.
Lead the recruitment process for attraction management positions.
Build manager capability on the tools and interview and selection processes in partnership with the Director of People.
Deliver engaging, comprehensive, and consistent onboarding experience for all new team members in partnership with the Director of People and Operations leaders.
Lead the annual performance management process, with support from the People Team Support Services team, inclusive of launching new tools, educating leaders and ensuring high levels of engagement with the process.
Identify and address performance opportunities/issues through coaching, counseling, and disciplinary action when necessary.
Participate in collection and line of business training and development initiatives as identified.
Provide recommendations for training opportunities based on identified gaps.
Support team member development through succession planning.
Subscribe to relevant publications to stay up to date with US, Alaska, and/or Montana labor laws and regulations in our industry.
Balance Pursuit’s practices and processes with legal compliance and business needs.