People + Talent Operations

Arch Solutions • Edmond, OK

3d • Onsite

About The Position

Reporting to the Chief People Officer, you would be the operational engine of our People function. Arch is a lean and scaling company and this role exists because the hiring, onboarding, records, benefits and systems that come with growth need a dedicated owner. There is no single lane here. You might spend an hour coordinating interviews, move straight into a benefits question, chase down a missing signature, pull a report for leadership, and then figure out how to build something in a system that is completely new to you. Some weeks are steady. Some weeks a new role opens and there are thirty interviews to get on the calendar by Friday. If that sounds exhausting, this is probably not the job for you. If it sounds like a good time, keep reading.

Requirements

• Some level of HR experience (e.g., recruiting coordination, talent acquisition, benefits administration, onboarding, HRIS administration, employee records, compliance, or general People Operations).
• Proficiency in at least one area of HR.
• Ability to work fast and accurately at speed.
• Quickly picking up new systems and a willingness to explore, research, and troubleshoot independently before asking for help.
• Strong follow-through; ensuring tasks are completed by the agreed-upon deadlines.
• Ability to notice and address loose ends.
• Capacity to shift priorities without becoming flustered when the daily schedule is disrupted.
• Effective communication skills with candidates, employees, executives, and vendors.
• Ability to maintain confidentiality regarding sensitive information (compensation, families, performance, health, etc.).
• Building trust and demonstrating discretion.
• Self-learner and self-starter mentality.
• Willingness to investigate, use available resources, ask thoughtful questions, and bring solutions.
• Ability to become increasingly self-sufficient.

Nice To Haves

• Experience with Ashby (Applicant Tracking System).
• Experience with HiBob (HRIS).
• Experience with Microsoft 365 (Outlook, Teams, SharePoint).
• Experience with ClickUp (Project Management).

Responsibilities

• Coordinating and scheduling every interview.
• Keeping candidates informed and treated well, including those not selected.
• Properly managing and maintaining the Applicant Tracking System (Ashby).
• Potentially conducting first-round screening calls, depending on recruiting experience.
• Serving as the primary point of contact for employee benefits questions.
• Managing enrollments, qualifying life events, and employee benefits inquiries.
• Handling the operational aspects of annual open enrollment in partnership with the broker.
• Ensuring a positive onboarding experience for new employees.
• Maintaining accurate employee records in the HRIS (HiBob).
• Tracking necessary documents and signatures.
• Completing audits and reports as needed.
• Managing compliance deadlines to prevent emergencies.
• Handling offboarding processes accurately, kindly, and cleanly.
• Providing right-hand support to the People function, anticipating needs and proactively managing tasks.
• Preparing necessary materials for People function leadership meetings.
• Taking projects from conception to completion.
• Improving existing People Operations processes and systems to a world-class standard.

Benefits

• World-class support that minimizes downtime while extending the life of equipment.
• Opportunity to learn across nearly every part of the People function.
• Support when learning genuinely new things.
• Access to experienced people when expertise is required.
• Opportunity to improve existing processes and take ownership.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed