People Systems Technical Project Manager

We are seeking a Technical Project Manager to join our People Systems Team at Braze. In this role, you will be responsible for driving transformational projects and playing a crucial role in the organization's success. Your responsibilities will include managing full life cycle Workday projects, collaborating with stakeholders, and implementing project documentation and management strategies. The ideal candidate will have significant experience in managing complex internal systems projects and possess a deep understanding of Workday functionality. This is an opportunity to make a real impact and contribute to our rapid growth on a global scale.

• Collaborate with systems analysts to build a library of project documentation templates, including requirements workbooks, design documents, and change request forms.
• Project manage system implementations and new technology/partner integrations, gather requirements, document tasks, and communicate updates.
• Work with cross functional systems leads internally to determine project parameters, design approach and strategy to establish project plans as well as partner with external vendors and account managers.
• Partner with People Systems & Data Director to create a systems roadmap to organize and prioritize large-scale builds, new implementations and system improvements.
• Implement a prioritization scoring matrix to score incoming requests based on a variety of factors including timeline, scope, risk, urgency, and level of effort.
• Anticipate, identify, and resolve any issues or roadblocks to facilitate project success.
• Engage and collaborate with key stakeholders, including People, Payroll, Benefits, Compensation, Finance and other relevant departments, to understand their requirements, expectations, and priorities.
• Ensure effective communication and manage stakeholders' expectations throughout the project lifecycle from kick off to retrospectives.
• Have a mastery of Braze systems, specifically the People Team’s internal processes, tools and technologies revolving around Workday.
• Implement a testing tenant management strategy across multiple systems and work with system analysts to filter projects through the appropriate tenant, refreshing tenants on a consistent schedule.
• Report on progress to leadership, identify inefficiencies, and work through creative solutions with the team.

• 5+ years of experience managing complex internal systems projects in a rapidly growing technology company
• Deep knowledge and understanding of Workday functionality, configuration, and integration capabilities
• Experience managing projects in the People space, involving an HRIS, ATS, or other human resources related technology
• Demonstrated understanding of best-in-class project management methodologies, strategies, and practices
• Proficiency in using project management tools such as Jira and Asana
• Excellent communication skills with the ability to navigate key stakeholder management across a diverse technical audience, including senior leadership
• Ability to communicate technical terms and concepts in plain English
• Independent self-starter capable of managing multiple projects with competing priorities
• Flexibility, resilience, and comfort working in a fast-paced and dynamic environment
• High emotional intelligence and maturity

• Competitive compensation that includes equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Global presence, dog-friendly offices, and remote availability
• Professional development supported by formal career pathing, learning platforms, and tuition reimbursement
• Community engagement opportunities throughout the year, including an annual company-wide Volunteerism Week
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®