People Success Partner- Employee Relations

Tekion•Pleasanton, CA

8d•$110,000 - $135,000•Onsite

About The Position

Tekion is seeking an Employee Relations Manager, known internally as a People Success Partner, to join their team. This full-spectrum role involves running complex investigations, coaching managers on performance documentation and difficult conversations, designing compliance training, and owning the employee handbook. The position reports directly to the Sr. Director, People Business Partners and collaborates with People Business Partners to provide business context for cases. This is a strategic role focused on building and owning the compliance infrastructure for the company.

Requirements

5–7 years of employee relations experience with a meaningful investigations portfolio, including complex cases involving senior employees.
Experience coaching managers on performance documentation and difficult conversations.
Experience designing or delivering compliance or management training that changed behavior.
Deep working knowledge of California employment law and multi-state requirements, with a commitment to staying current.
Experience owning a handbook or policy document from creation or full refresh through implementation.
Ability to hold a difficult conversation with a frustrated senior leader and remain grounded.
Strong documentation skills, understanding the importance of the paper trail for protection.
Fully committed to working in the Pleasanton, CA office five days per week.

Nice To Haves

SHRM-CP, PHR, or employment law certification.
Experience at a high-growth SaaS or tech startup with high ER volume and lean resources.
Familiarity with Workday and Emtrain.
Multi-country ER experience across US, Canada, and EMEA.
Background supporting a company through rapid headcount growth where policies needed to scale quickly.
Experience facilitating manager training or brown bag sessions to a mixed-level audience.

Responsibilities

Coach people managers to full success across all client groups, ensuring they hold employees accountable and set clear expectations.
Deliver training sessions and workshops on effective hiring, feedback, performance documentation, Performance Improvement Plans, and difficult conversations.
Proactively identify managers and employees at risk and implement targeted actions to address issues and drive improved outcomes.
Analyze survey data, exit feedback, and other insights to identify management gaps and partner on data-driven action plans.
Assess capability gaps and determine where additional coaching, training, and enablement are needed to strengthen leadership effectiveness.
Partner with People Business Partners to identify managers needing coaching and intervene early.
Build a repeatable manager coaching playbook for People Business Partners.
Track manager participation in coaching sessions and surface patterns to leadership.
Own all workplace investigations end-to-end for US, Canada, UK, and Germany.
Maintain an active case tracker with status, risk level, timeline, and resolution for every open matter.
Partner closely with People Business Partners for business context on cases, owning the process and documentation.
Work with employment counsel on matters with legal exposure.
Escalate complex or high-risk matters to the Sr. Director with a summary of facts, risk assessment, and recommended next steps.
Own the PIP lifecycle across all client groups, including documentation, timeline management, manager coaching support, and resolution tracking.
Identify patterns in performance management data and surface recommendations to the People team and business leaders.
Ensure 100% of active PIPs have clear documentation, follow-up actions, and tracked resolution.
Design and own Tekion’s compliance training program covering federal and state-mandated topics.
Deliver training across all employee populations, ensuring content is engaging, current, and legally compliant.
Track mandatory training completion by department, role, and country, flagging gaps proactively.
Stay current on federal and state law changes affecting compliance training requirements and update programs accordingly.
Build a training calendar that anticipates recurring compliance requirements.
Own the Tekion Employee Handbook and all associated policies, including initial build, annual review, policy updates, and multi-state/multi-country compliance.
Ensure the handbook reflects current law and best practices across all operating countries.
Translate legal and policy updates into clear, plain-language handbook content.
Build a policy review cadence to ensure the handbook remains up-to-date.
Maintain supplemental policies consistent with the handbook and current law.

Benefits

Competitive base salary of $110,000 – $135,000 depending on experience
Meaningful equity in a $4B company with real growth ahead
Performance-based bonus
100% employer-paid top-of-the-line medical, dental, and vision coverage
Unlimited PTO
Parental leave
Free snacks and beverages
The opportunity to work with some of the brightest minds from Silicon Valley’s most dominant and successful companies
Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper
Work on the latest and coolest technologies – everything is home-grown and built ground-up
A dynamic work environment with a strong sense of community and collaboration
Open and transparent culture that encourages innovation, rewards performance and discourages hierarchy
Exciting opportunities for career growth and development