People Relations Partner

H&M Group•Toronto, ON

7d•CA$113,994 - CA$113,994•Hybrid

About The Position

As a People Relations Partner, your main focus will be to support the business by delivering consistent, compliant People Relations practices—managing labor law matters, employee cases, workplace wellbeing, and cross‑functional collaboration. You guide leaders with expert advice, enable them through training, and help create a safe, fair, and engaging work environment. This hybrid role reports into our People Manager and is based out of our Toronto Support Office.

Requirements

University degree in Human Resources, Labor Law, or related field or equivalent work experience.
Proven experience in People Relations, Labor Relations, or HR Business Partnering.
Strong knowledge of Labor Law, collective bargaining, and health & safety regulations.
Excellent advisory, communication, and stakeholder management skills.
Proven ability to manage complex employee cases and negotiations.
Analytical, proactive, and solution-oriented mindset.
Fluency in English; additional local languages are an advantage.

Responsibilities

Ensure adherence to local labor laws, regulations, and collective agreements while driving a consistent and compliant approach to People Relations.
Build and maintain constructive relationships with employee representatives, works councils, and unions to support a collaborative employee relations climate.
Provide expert advice and guidance on labor law, work environment, wellbeing, and employee case management, ensuring fair and consistent treatment.
Support the management of individual employee cases, internal investigations, grievances, and disciplinary actions.
Support Store Managers in handling illness-related cases, including guidance in difficult conversations, and coordinate with case managers to ensure compliance with local legislation (e.g., gatekeeper law).
Conduct and support arbitration processes and disputes.
Responsible for the local grievance mechanism and supporting tools.
Be part of change- and strategic initiatives that require PR expertise; advise and enable in transition.
Partner with business leaders and people to deliver People Relations strategies that balance global direction with local compliance and employee needs.
Collaborate cross-functionally to secure a safe, healthy, and inclusive work environment that promotes wellbeing and engagement.
Lead or contribute to local and Sales Market level initiatives to strengthen People Relations capabilities and support organizational change.
Facilitate training and communication for managers to strengthen knowledge in labor relations, health & safety, and employee engagement.
Ensure all managers have relevant competence and tools regarding People Relations.
Coach people leaders on goal setting, performance metrics, and improvement strategies.
Good understanding and ability to translate business context into needed actions from a PR perspective.