HR Analyst
About The Position
The People Solutions Analyst Severance Contractor processes end-to-end severance operations and helps provide employees and stakeholders with a consistent, compliant experience. The role partners with People Business Partners, payroll, finance, and other internal teams to administer severance cases, manage documentation, and respond to severance-related inquiries. It requires discretion with sensitive information, attention to detail, and a collaborative, employee-focused approach. This contract role is based in Austin, Texas, in a hybrid work environment, with approximately 50% of time onsite. Typical schedules are three days in the office and two remote, or two in the office and three remote; many teams work onsite Tuesday through Thursday. The position uses Workday, ServiceNow, Microsoft Excel, Outlook, and DocuSign. The role is currently approved through the end of the year, with potential extension into the end of the first quarter or start of the second quarter and possible, but not guaranteed, conversion to a full-time role. The stated pay range is $34.00–$41.00 per hour. The temporary-role benefits, if eligible, may include medical, dental and vision coverage; critical illness, accident and hospital coverage; a 401(k) retirement plan with pre-tax and Roth contributions; voluntary life and AD&D insurance; short- and long-term disability; a Health Spending Account (HSA); transportation benefits; an Employee Assistance Program; and time off or leave, including PTO, vacation or sick leave.
Requirements
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- 13 years of experience in Human Resources or a related field, as stated in the posting.
- Proven HR experience focused on severance operations or closely related HR operations work.
- Knowledge of legal requirements related to severance and ability to apply them in case management.
- Experience administering severance cases and coordinating severance packages.
- Strong attention to detail and accuracy in handling data, documentation, and payments.
- Strong written and verbal communication skills, including the ability to explain processes and policies clearly.
- Discretion and confidentiality when handling sensitive employee information and separation cases.
- Experience in HR operations environments requiring collaboration with payroll, finance, and business leaders.
- Proficiency with Microsoft Excel for submitting and tracking severance-related payment requests.
- Ability to manage multiple cases and tasks while meeting deadlines in a structured, process-driven environment.
Nice To Haves
- An associate degree with strong, relevant HR experience may be considered.
- Two or more years of HR Operations experience focused on severance operations is preferred.
- Experience managing severance operations, including severance calculations and generating severance documentation.
- Experience using Workday for HR data entry, case management, and severance-related processes.
- Experience using ServiceNow or a comparable HR case management or ticketing system.
- Experience using DocuSign or similar electronic-signature tools for severance agreements and HR documents.
- Strong organizational skills, including maintaining structured records and following standard operating procedures.
- Collaborative, team-oriented working style and willingness to participate in peer review and quality checks.
- Customer-focused mindset and commitment to a positive employee and stakeholder experience.
- Ability to build trust with business leaders and employees through professionalism and reliability.
- Integrity, professionalism, and sound judgment when handling sensitive and confidential matters.
- Interest in continuous improvement and willingness to suggest ways to enhance HR and severance processes.
Responsibilities
- Administer and track severance cases from initiation through completion, in accordance with country-specific regulations and company policies.
- Advise employees and managers on severance processes, policies, and procedures, providing clear and timely guidance.
- Partner with People Business Partners, payroll, finance, and HR operations to support accurate documentation and timely case resolution.
- Prepare, review, and coordinate separation documentation with relevant stakeholders.
- Maintain accurate, confidential records of severance cases and related documentation.
- Submit severance-related payment requests to payroll and finance using Excel and other tools, meeting accuracy requirements and deadlines.
- Enter severance requests from People Business Partners into Workday according to established processes and standards.
- Monitor and respond promptly and professionally to severance inquiries received through a shared Outlook inbox and ServiceNow.
- Maintain standard operating procedures and severance-related documents, keeping them current and accessible to the team.
- Prepare, send, and track severance agreements and related documents for signatures using DocuSign or similar tools.
- Participate in maker/checker peer reviews by reviewing teammates' work and performing quality checks for accuracy and compliance.
- Collaborate with HR colleagues on severance package administration, process coordination, communications, and case management.
- Identify opportunities to streamline severance operations and improve the employee experience.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Critical illness, accident, and hospital coverage
- 401(k) retirement plan with pre-tax and Roth post-tax contributions
- Voluntary life and AD&D insurance for employees and dependents
- Short- and long-term disability coverage
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time off or leave, including PTO, vacation, or sick leave; eligibility and terms may apply
