People Services Specialist

EFG International•Miami, FL

12h

About The Position

The People Services Specialist is a regional HR operations specialist for the Americas, with a primary focus on payroll, HR data and reporting, employee lifecycle processes, benefits administration, HRIS, and related controls. The role provides day-to-day HR support to employees and line managers, ensures compliance with local regulations and internal policies, and contributes to process and system improvements. The position manages regional payroll processing and benefits administration, supports employee lifecycle activities and compensation and performance management processes, maintains accurate HRIS data and reporting, and coordinates HR, payroll, and benefits audits and regulatory filings. The role also contributes to regional functional budgets.

Requirements

Bachelor’s degree in Accounting, Finance, Business Administration, or a related subject, or equivalent experience.
At least 7 years of previous Human Resources or relevant experience.
High proficiency with HR Information Systems, such as Oracle Fusion and UKG.
Client- and people-oriented, with the ability to work collaboratively in a team environment and across functions.
Excellent interpersonal and collaboration skills, with a proactive and positive attitude.
Detail-oriented, with a high level of accuracy.
Strong organisational skills, including the ability to work independently, handle multiple tasks effectively, and deliver in a dynamic and demanding environment.
High integrity and discretion in handling confidential data and information.
Excellent assessment and problem-solving skills.
Comfortable supporting employees and managers at all levels on HR process and data topics.
Proficient with IT tools and solid skills in MS Office programs, particularly Excel (mandatory).
Fully bilingual in English and Spanish.

Nice To Haves

PHR preferred.
Previous experience in Banking, Broker Dealer, or a related field preferred.

Responsibilities

Manage end-to-end payroll processing, ensuring accuracy, timely payment, and reconciliation of regional payroll reports; coordinate with Finance on postings, reconciliations, and closing.
Ensure compliance with tax, social security, and other statutory requirements.
Maintain payroll controls, checklists, and HR process documentation.
Coordinate and manage regional benefits administration, including RSU/Long Term Incentive Plan, HR billing, and related administrative matters.
Contribute to the development and management of functional budgets for the region.
Ensure effective implementation of HR processes across the employee lifecycle and coordinate onboarding activities.
Prepare contracts, amendments, confirmations, and other HR documents.
Provide day-to-day support, guidance, and problem-solving to employees and line managers on HR matters; handle non-routine issues within guidelines and escalate complex or sensitive cases as required.
Support the regional compensation cycle and CRO performance management process.
Ensure the integrity and accuracy of employee data in HRIS.
Manage regional data and employee movements, including regional HR reporting.
Support and coordinate internal and external audits and regulatory filings for HR, payroll, and benefits.