People Service Coordinator

ABC•Austin, TX

66d•Onsite

About The Position

We are looking for a motivated, top-notch People Service Coordinator who wants to be a part of a stellar team and deliver exceptional results. We are a smart, fun place to work. Simply put, we are different, and we aim to be the best. The right candidate will be a natural self-starter with extremely strong attention to detail. We will train on specific task items listed below, although the right fit will quickly and easily pick up responsibilities and manage them on their own.

Requirements

Proficiency in MS Office suite, particularly Excel and Word.
Strong attention to detail and accuracy in data entry.
Excellent organizational and time management skills.
Ability to work collaboratively, explain the ‘Why,’ and be able to influence others in a fast-paced environment
Effective communication skills, both written and verbal.
Strong customer service focus
Ability to handle sensitive and confidential information with discretion.
Fast computer typing skills (MS Office, in particular)
Hands-on experience with an HRIS or HRMS
Basic knowledge of labor laws
Excellent organizational skills
Strong communications skills
Bachelor’s Degree in Business Administration and have at least 2~3 years of customer service experience in a fast-paced environment or equivalent combination of education and experience.

Nice To Haves

Prior experience in data entry or administrative support roles is desirable.
General knowledge of H1B Visa's is preferred
Degree in Human Resources or related field

Responsibilities

Manage the day-to-day inquiries, issues, and tickets related to general support.
Be the first contact for employee assistance on various requests and will collaborate with cross-functional teams, including team members from individual business units.
Understand company policies and procedures and respond to inquiries regarding the same.
Complete day-to-day HR administrative tasks, including maintaining employee records, updating HRIS systems, and processing employee documentation.
Assist with the onboarding process for new hires, including preparing new hire documentation, facilitating first-day equipment, IT, and Facilities setup, as well as conducting orientation sessions and coordinating schedules.
Support payroll processing and time management tracking via record keeping, timesheet troubleshooting, and data management of personnel files.
Serve as a point of contact for employee inquiries and requests, providing timely and professional assistance.
Cultivates a culture that emphasizes responsiveness, innovation, diversity, and excellence.
Performs other job-related duties as assigned.

Benefits

10 Days of PTO
10 Paid Holidays
2 Flex Days + More with Tenure
Student Loan Repayment
Employer Contributions Maternity/Paternity Award of up to $3,000
FSA Options for Childcare
Door Dash Pass
Team Happy Hours
Regional Night of Honors
Up to $600 Student Loan Repayment Options
Tuition Discounts
Quarterly Team outings and events to bond and celebrate our wins both big and small!
Professional development
Leadership opportunities
401K Retirement Plans with company matching