People Coordinator

Montage Hotels & Resorts•Bluffton, SC

About The Position

The People Coordinator is the welcoming face and heartbeat of the People (Human Resources) team. The role serves as the first point of contact for Associates, providing exceptional customer service with a cheerful, solutions-oriented approach while managing daily administrative operations. The coordinator supports Managers and Associates, contributes to recruitment and onboarding, and helps create a warm, professional, and efficient experience for every interaction. This is an opportunity for someone interested in growing a long-term career in People within a luxury hospitality environment. The role requires urgency, strong follow-through, and a genuine desire to support Associates and leadership.

Requirements

  • Strong interpersonal skills and the ability to communicate effectively across all levels of the organization.
  • Exceptional organizational skills and time management.
  • Positive, professional, and service-minded attitude.
  • Advanced computer literacy.
  • High sense of urgency and strong follow-through.
  • Genuine desire to support Associates and leadership.

Nice To Haves

  • Bachelor’s degree preferred.
  • 1–2 years of experience in Human Resources or an administrative role within hospitality preferred.
  • Previous luxury hotel or resort experience is a plus.
  • Workday experience preferred.
  • Clear interest in growing within the People discipline.

Responsibilities

  • Serve as the front-line ambassador of the People office by answering calls, greeting Associates and walk-ins, and responding to general People inquiries.
  • Provide timely support to Managers and Associates with scheduling, password resets, and general HR-related questions.
  • Support the full-cycle recruitment process and help create a best-in-class candidate experience.
  • Assist with onboarding, new-hire paperwork, and communications with newly hired Associates.
  • Administer I-9 documentation and verify employment eligibility through E-Verify.
  • Track employment offers, background checks, and drug screen results accurately and promptly.
  • Maintain organized personnel files and enter Associate data accurately and confidentially.
  • Support Associate engagement initiatives, events, and recognition programs.
  • Assist with payroll, benefits, and recruitment processes as needed.
  • Maintain a polished and welcoming People office environment.
  • Look for opportunities to improve processes and contribute to the growth of the HR function.
  • Perform additional duties as assigned.
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