People Coordinator

Montage International•Bluffton, SC

About The Position

The People Coordinator is the welcoming face and heartbeat of the People (Human Resources) team. The role serves as the first point of contact for Associates, providing exceptional customer service with a cheerful, solutions-oriented approach. The coordinator manages daily administrative operations and creates a warm, professional, and efficient experience for Associate interactions. This position is suited to someone who enjoys serving others, works well in a fast-paced environment, and is interested in growing within the HR discipline in a luxury hospitality environment. The role requires urgency, strong follow-through, and a genuine desire to support Associates and leadership.

Requirements

  • Strong interpersonal skills and the ability to communicate effectively across all levels of the organization.
  • Exceptional organizational skills and time management.
  • Positive, professional, and service-minded attitude.
  • Advanced computer literacy.
  • A clear interest in growing within the People discipline.
  • Ability to sit for extended periods, with occasional walking and standing.
  • Ability to lift up to 15 lbs regularly.

Nice To Haves

  • Bachelor’s Degree preferred.
  • 1–2 years of experience in Human Resources or an administrative role within hospitality preferred.
  • Previous luxury hotel/resort experience is a plus.
  • Workday experience preferred.

Responsibilities

  • Serve as the front-line ambassador of the People office by answering calls, greeting Associates and walk-ins, and responding to general People inquiries professionally and enthusiastically.
  • Provide timely support to Managers and Associates with scheduling, password resets, and general HR-related questions.
  • Support the full-cycle recruitment process and help create a best-in-class candidate experience.
  • Assist with onboarding, new-hire paperwork, and communication with newly hired Associates.
  • Administer I-9 documentation and verify employment eligibility through E-Verify.
  • Track employment offers, background checks, and drug-screen results with urgency and accuracy.
  • Maintain organized personnel files and enter Associate data accurately and confidentially.
  • Support Associate engagement initiatives, events, and recognition programs.
  • Assist with payroll, benefits, and recruitment processes as needed.
  • Maintain a polished and welcoming People office environment.
  • Look for ways to improve processes and contribute to the growth of the HR function.
  • Perform additional duties as assigned.
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