People Product Manager
About The Position
The People Product Manager defines and drives product strategy, roadmaps, and priorities for Talent Management, Recruiting, and Workforce Planning solutions within the HR Product Management Team. The role partners with business stakeholders, Product Teams, Technology, and vendors to understand customer needs, evaluate tradeoffs, and deliver technology capabilities that create business value. The manager translates strategic objectives into prioritized product initiatives, guides requirements and delivery, and aligns solutions across Workday and adjacent platforms. The role is accountable for adoption, value realization, and continuous improvement of People solutions that support Employees throughout their career journey. The position is based at Southwest Airlines’ Dallas, Texas headquarters and requires working there during business hours. U.S. citizenship or current U.S. work authorization is required; work authorization sponsorship is unavailable.
Requirements
- High school diploma or GED.
- Bachelor’s degree.
- Expert-level experience and expansive knowledge managing requirements for large or complex software products.
- Expert-level experience facilitating exploration of potential solution alternatives or MVP/MMF options and achieving consensus.
- Expert-level experience collecting and using KPIs and leading indicators to inform Product decisions and achieve key results.
- Expert-level knowledge of Design Thinking and Customer Centricity.
- Knowledge of industry competition, trends, and changing customer needs.
- Skill in leading delivery-support activities, including product launch communications, training materials, user acceptance testing, business validation, success-criteria measurement and analysis, and post-deployment analysis to identify improvements.
- Skill in developing and communicating the Product Vision and Roadmap.
- Ability to clearly communicate complex business needs to leaders, managers, architects, and other technical stakeholders.
- Ability to support prioritized Portfolio work with Lean Portfolio Management, Architects, and Epic Owners, including breaking down Epics into Features.
- Ability to build relationships and influence Leadership, Customers, Architects, and other Stakeholders to turn solutions into realizable business value.
- Ability to influence and recommend product releases to Customers or the market.
- Ability to manage product legal, compliance, and security aspects through collaboration across the enterprise.
- Must be a U.S. citizen or authorized to work in the United States; sponsorship is not available.
- Must be at least 18 years of age.
- Must comply with Company appearance and attendance standards and confidentiality expectations.
- Ability to perform duties from a limited-space workstation, desk, or office for extended periods.
- Ability to communicate and interact in English to meet job demands.
- Ability to use a computer and office productivity tools with sufficient speed and accuracy.
Responsibilities
- Identify customer needs and continuously refine Epics into Features; prioritize and sequence Features on the PI Roadmap; and work with Product Owners in the ART to translate Features into Stories that support the Product Vision.
- Ensure Product completeness by creating Feature Acceptance Criteria, maintaining the Feature Definition of Done, and accepting Features.
- Collaborate with Architects and technical teams to ensure solutions meet functional and non-functional requirements and maintain technical excellence; understand and sequence Enabler work in the Program Backlog and Program Kanban.
- Collaborate with Change Management to prepare product releases, including education, documentation, and training.
- Participate in PI planning by defining and presenting business intent and planned Features, identifying dependencies and milestones, and providing timely Program-level decisions.
- Participate in Inspect and Adapt events.
- Lead Feature definition and refinement, including establishing Feature Acceptance Criteria.
- Lead the System Demo to evaluate working software and assess business value delivered against business intent.
- Provide input and feedback to Epic Owners on new and existing Epics, considering customer needs.
- Participate in economic prioritization of Features and Enablers using methods such as Weighted Shortest Job First.
- Perform other job duties as directed by the Employee’s Leaders.
Benefits
- Free travel on any open seat on Southwest flights for the employee and eligible dependents.
- Company contributions to the Retirement Savings Plan of up to 9.3% of eligible earnings.
- Potential annual ProfitSharing contribution to the Southwest Retirement Savings Plan.
- Competitive health insurance for the employee and eligible dependents, including pets; coverage options are available from the first day of employment.
- Additional bonus opportunities for eligible Leadership and individual contributor roles, at the company’s discretion.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
