About The Position

Employer.com, part of a family of talent acquisition brands, is recruiting for its client, an AI company, which is seeking a People Operations Specialist for an approximately six-month fixed-term contract. The specialist will support projects involving People team tools, employee data, and compliance, working closely with People Partners, Payroll, Legal, IT, and Internal Tools. The role uses Workday, Greenhouse, and Checkr, and focuses on maintaining accurate employee data and a smooth employee experience. The specialist will handle day-to-day onboarding for large new-hire cohorts, including coordinating start dates and communicating with incoming employees. They will also support contingent worker onboarding, employment-status changes and conversions, HRIS record administration, employee-request tickets, and the development and maintenance of onboarding and process documentation. The position is full-time at 40 hours per week and pays up to USD 75 hourly.

Requirements

  • At least 5 years of experience in People Operations, HR operations, or HRIS administration.
  • Strongly recommended: Workday HRIS experience.
  • Organized and detail-oriented, with excellent professional judgment when managing time-sensitive processes related to compensation, performance, and compliance.
  • Careful handling of employee data, with a firm commitment to accuracy and privacy.
  • Reliable and responsive when fielding urgent questions from employees and People team partners.
  • Excellent communication skills for coordinating with cross-functional partners.
  • Able to manage multiple deadlines and prioritize effectively as priorities shift.
  • Customer-service oriented, treating internal teams as clients, with a flexible and creative approach to problem-solving.
  • Comfortable working as part of a small team, collaborating daily on onboarding and tickets and supporting colleagues during busy periods.

Nice To Haves

  • Experience at other technology companies, ideally fast-growing organizations.
  • Greenhouse or similar HR systems experience.

Responsibilities

  • Own day-to-day onboarding execution for large new-hire cohorts, coordinating start dates, communicating with incoming employees, and keeping onboarding organized.
  • Work with existing team members to manage onboarding volume and provide coverage as weekly onboarding is adopted.
  • Collect required information for contingent worker onboarding, initiate background checks, send welcome communications, and coordinate start dates with managers.
  • Process full-time-to-part-time conversions, contractor modifications, and vendor communications.
  • Maintain employee records in Workday, process status changes and updates, and ensure data accuracy across systems.
  • Partner with People Partners and managers to update or correct employee records.
  • Triage and respond to internal employee questions and requests, and maintain the People tickets queue.
  • Build and maintain onboarding guides, process playbooks, and FAQs.
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