About The Position

Employer.com, part of a family of brands that includes Flawless Recruit and Recruiter.com, provides talent acquisition services. Its client, an AI company, is seeking a People Operations Specialist for an approximately six-month fixed-term contract. The role supports projects involving People team tools, employee data, and compliance, and works closely with People Partners, Payroll, Legal, IT, and Internal Tools. The specialist uses Workday, Greenhouse, and Checkr to help maintain accurate employee data and smooth employee experiences. The role handles day-to-day onboarding for large new-hire cohorts, including coordinating start dates, communicating with incoming employees, and keeping onboarding organized. It also supports contingent worker onboarding, employment status changes, HRIS administration, employee request and ticket handling, and the creation and maintenance of onboarding and process documentation. The position is full-time at 40 hours per week.

Requirements

  • At least 5 years of experience in People Operations, HR operations, or HRIS administration.
  • Workday HRIS experience is strongly recommended.
  • Strong organizational skills and attention to detail, with excellent professional judgment when managing time-sensitive processes related to compensation, performance, and compliance.
  • Careful handling of employee data and a firm commitment to accuracy and privacy.
  • Reliability and responsiveness when handling urgent questions from employees and People team partners.
  • Excellent communication skills for coordinating with cross-functional partners.
  • Ability to manage multiple deadlines and prioritize effectively as priorities shift.
  • Customer-service orientation, flexibility, and a creative approach to problem-solving.
  • Comfort working on a small team, collaborating daily on onboarding and tickets, and supporting team members during busy periods.

Nice To Haves

  • Experience at other technology companies, ideally fast-growing organizations.
  • Greenhouse or similar HR systems experience.

Responsibilities

  • Own day-to-day onboarding execution for large new-hire cohorts, coordinating start dates, communicating with incoming employees, and keeping the onboarding experience organized.
  • Work with existing team members to manage onboarding volume and provide coverage as weekly onboarding is adopted.
  • Collect required information for contingent worker onboarding, initiate background checks, send welcome communications, and coordinate start dates with managers.
  • Process full-time-to-part-time conversions, contractor modifications, and vendor communications.
  • Maintain employee records in Workday, process status changes and updates, and ensure data accuracy across systems.
  • Partner with People Partners and managers to update or correct employee records.
  • Triage and respond to internal employee questions and requests, and maintain the people tickets queue.
  • Build and maintain onboarding guides, process playbooks, and FAQs.
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