People Operations Manager

Rogo • New York, NY

8d • $140,000 - $190,000

About The Position

We’re looking to hire our first People Operations team member at Rogo to support the planning, execution, and ongoing management of our key People programs throughout the employee lifecycle. This is an exciting opportunity to help build the foundation of the employee experience as we scale, helping to attract, retain, and grow top talent. This role will report to the People Lead.

Requirements

• 5+ years of experience in People Operations, HR Operations, and program management.
• Demonstrated success in designing and executing structured processes and programs with minimal direction.
• Strong project management skills – capable of running multi-stakeholder initiatives end-to-end.
• Experience owning HR systems and tools, with strong comfort managing workflows and automations (experience with Rippling highly preferred).
• Attention to detail and discretion in handling sensitive information.
• Strong written and verbal communication skills with polished presentation of ideas and processes.
• High emotional intelligence – self-aware, empathetic, and effective in collaboration.
• Bias toward action – you find answers, solve problems independently, and adapt quickly.

Nice To Haves

• Ability to interpret survey results and draw insights.
• Experience with Rippling highly preferred.

Responsibilities

• Own and evolve our onboarding experience, prioritizing personalization, clarity, and scalability so new hires feel set up for success and internal tasks are managed efficiently.
• Drive the execution of performance review cycles, designing for effectiveness and scale, and ensuring deadlines are met, and team members are equipped with guidance and resources.
• Manage engagement survey delivery and communications; ability to interpret results and draw insights is a plus.
• Own the management of our HR tech stack, currently centered around Rippling PEO. Support evaluation, implementation, maintenance, and continuous improvement of People systems, automations, and integrations.
• Build and manage workflows for tracking people changes throughout the year – promotions, role changes, offboarding, etc. – ensuring our systems and processes are always up-to-date and accurate.
• Lead management of our benefits programs through our PEO, ensuring a smooth and accurate employee experience.
• Maintain compliance with applicable employment requirements, policies, and documentation, escalating complex matters as needed.
• Evolve and own our engagement activities to create meaningful opportunities for connection and recognition.
• Manage the employee Wiki and employee guides, and build communication plans for people programs, ensuring the team is informed and supported.
• Serve as a People Ops partner to people managers, providing guidance on performance conversations, feedback, and day-to-day people management questions.
• Develop and maintain clear manager resources, templates, and documentation to support consistent management practices.
• Collaborate cross-functionally with Finance, Legal, Recruiting, and Leadership on projects, policies, and operational improvements.
• Lead ad hoc projects in support of the People function as needs arise.

Benefits

• Strong product adoption with the world's leading financial institutions
• Enormous upside potential
• Extraordinary team
• Opportunity to do the best work of your career
• Work alongside some of the sharpest people in AI and finance
• Opportunity to work on a one-of-a-kind problem
• Real ownership
• Work at the frontier of AI

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed