Manager, People Operations

GovPilot

9d•Remote

About The Position

We're looking for an experienced People Operations Manager to own the full breadth of HR operations for our growing organization. This person has previously managed HR for a 100+ person company, or a comparable vertical/business unit within a larger organization, and is comfortable operating across both the strategic and tactical sides of HR — from policy and employee relations down to the details of payroll and benefits administration. Our workforce is global and blended — a mix of full-time employees, Employer of Record (EOR) arrangements, and independent contractors across multiple countries — and we currently operate through a PEO (Rippling). Experience navigating that kind of complexity, and comfort with the compliance nuances it creates, is essential to this role.

Requirements

5+ years of progressive HR experience, including prior ownership of HR for a 100+ person company or a comparable-sized business unit.
Strong working knowledge of global workforce structures — FTEs, EOR arrangements, and independent contractors — and the compliance considerations that come with each.
Direct experience working with a PEO (Rippling experience a plus).
Comfortable and capable handling tactical HR functions personally — payroll, benefits administration, systems — not just overseeing them.
Solid grounding across all core HR disciplines: employee relations, compliance, recruitment, performance management, compensation, and HR systems.
Excellent judgment and discretion in handling sensitive and confidential matters.

Nice To Haves

Experience in a fast-growing startup or SaaS environment.
SHRM-CP or PHR certification.

Responsibilities

Own day-to-day HR operations across the full employee lifecycle — onboarding, offboarding, leave administration, benefits, and compliance with federal, state, and local employment law.
Be hands-on with the tactical side of HR, including payroll processing and troubleshooting, benefits administration, and PEO relationship management (currently Rippling).
Manage HR processes across a blended workforce of FTEs, EOR employees, and contractors in multiple countries, ensuring each classification is handled correctly and compliantly.
Serve as a trusted point of contact for employees and managers on HR matters, including performance issues, workplace concerns, and conflict resolution.
Maintain and evolve employee handbooks, policies, and HR documentation to stay current with a growing, multi-state, multi-country workforce.
Own HR systems administration (Rippling), ensuring accurate records, and provide reporting/metrics to leadership as needed.
Work closely with the CFO on headcount forecasting, compensation administration, and budget-related HR matters.