Manager, People Operations

Flock Freight • Encinitas, CA

1d • Hybrid

About The Position

Flock Freight is seeking a strategic and hands-on Manager, People Operations to build and improve the operational foundation of their employee experience. This role will focus on HR technology, total rewards, and people analytics, partnering with leadership to create systems and programs that enhance efficiency and support employees and managers. The impact of this role will be felt across the entire employee lifecycle and will contribute to the business through improved insights and a modern People Operations function.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 7+ years of progressive HR experience, including meaningful People Operations leadership experience.
• 2+ years of hands-on UKG Pro administration experience, or experience with a comparable enterprise HRIS.
• Strong knowledge of compensation practices, benefits administration, FLSA, pay-transparency requirements, equity programs, DOL requirements, and multi-state employment law.
• Experience building workforce analytics, executive dashboards, and operational reporting that drives action.
• Advanced Excel or Google Sheets skills.
• Strong business acumen and the ability to connect operational excellence with measurable business outcomes.
• Excellent project management, prioritization, and organizational skills in a fast-changing environment.
• Sound judgment, exceptional attention to detail, and a commitment to accuracy, confidentiality, and compliance.
• A collaborative, credible communication style and the ability to build trust and influence partners at every level.
• Strong written, verbal, and presentation skills, with the adaptability to adjust plans as business needs evolve.

Responsibilities

• Lead the administration and evolution of HRIS (UKG) and related People systems, ensuring data integrity, strengthening integrations, and improving the employee experience in partnership with Payroll and IT.
• Develop workforce dashboards and reports using UKG Business Intelligence to inform business and People decisions.
• Own the strategy, administration, and continuous improvement of total rewards programs, including compensation, benefits, wellness, retirement, leave, and voluntary benefits.
• Build and maintain total rewards resources such as salary and equity guidelines, offer-development tools, manager resources, and employee communications.
• Lead the annual Open Enrollment program from strategy and vendor coordination through testing, communications, and execution.
• Design scalable operating models, documentation, and processes to improve service quality, simplify work, and reduce manual effort.
• Identify and implement automation and AI capabilities to enhance HR service delivery, decision-making, and organizational productivity.
• Partner with Finance and Legal on equity administration and reporting, and with Payroll on leave-of-absence payroll processing.
• Ensure People operations, policies, and documentation comply with applicable federal, state, and international employment requirements.
• Manage and develop the People Operations Generalist.
• Collaborate with People leadership to translate enterprise People priorities into focused operational plans and reliable execution.

Benefits

• Equity package
• Medical, Dental & Vision coverage for employees and dependents (HMO and PPO options)
• Annual bonus plan

What This Job Offers

• Job Type: Full-time
• Career Level: Manager