People Operations Lead

Magic Eden

3d•Remote

About The Position

Magic Eden is seeking an HR Operations Lead to run day-to-day people operations for a globally distributed team. The role covers the employee lifecycle, from onboarding through offboarding, and includes handling sensitive employee matters with care and discretion. The position reports to the COO and works closely with Recruitment, IT, and Finance. It is hands-on, with a path to shaping and growing the HR function as the company scales.

Requirements

At least 5 years of experience in HR operations, ideally at a fast-moving, globally distributed company.
Experience handling sensitive employee matters with discretion and sound judgment.
Hands-on experience with Rippling or a similar HRIS.
Experience managing an EOR workforce.
Working knowledge of Australian employment requirements.
High attention to detail and a track record of making operations run reliably.
Clear, warm written communication.
Comfort working across time zones, with flexibility to overlap with US and UK hours.

Nice To Haves

Experience managing an EOR workforce through Deel.
Exposure to US employment requirements, and ideally UK requirements.
Experience in crypto, Web3, or online gaming.
Experience supporting US employees and benefits.

Responsibilities

Manage onboarding and offboarding end to end in partnership with Recruitment and IT.
Own Rippling as the HRIS, maintaining accurate employee data and effective workflows.
Manage the Deel EOR workforce, including onboarding, contract changes, and day-to-day communication with Deel.
Support employees across US, UK, and Australian entities, ensuring contracts, leave, and local requirements are handled correctly.
Administer benefits across regions, including US Open Enrollment in partnership with the broker.
Partner with Finance on payroll, ensuring employee starts, departures, and changes are captured accurately and on time each cycle.
Handle sensitive employee matters, including performance conversations, exits, and investigations, with discretion and sound judgment.
Serve as the first point of contact for employee questions about policies, leave, benefits, and paperwork.
Document and improve HR processes so they can scale across countries and time zones.