People Operations Lead

Juicebox

4d • $150,000 - $200,000

About The Position

Juicebox is seeking a People Operations Lead to build and own its People function as the company scales. Reporting to the Company’s General Counsel, this first dedicated People hire will oversee the full employee experience, including onboarding, benefits, performance management, culture, and employment compliance across the US and UK. The role offers significant ownership and autonomy to create foundational processes and systems, working closely with leadership in a hands-on, fast-moving environment.

The People Operations Lead will develop and maintain scalable infrastructure, policies, documentation, and employee programs, while helping the company attract, develop, and retain talent. The role also involves using AI tools and automation to streamline workflows and improve operational efficiency.

Requirements

• 4–7 years of experience in People Operations, HR, or a related generalist role.
• Hands-on experience across core HR functions, including benefits, onboarding, employment compliance, and performance management.
• Strong understanding of US employment laws and UK employment law, or the ability to ramp up quickly, as well as HR compliance covering leave policies, employee classification, and regulatory requirements.
• Experience building or managing performance programs, including feedback cycles, promotions, and annual reviews.
• Highly autonomous and resourceful, with comfort building processes from scratch in a fast-moving environment.
• Exceptional judgment and discretion when handling highly sensitive employee and business information, with strict confidentiality.
• Strong interpersonal skills and ability to build trust with employees and leadership.
• Proactive, detail-oriented approach and ability to balance strategic initiatives with day-to-day execution.

Responsibilities

• Own day-to-day People Operations, including onboarding, benefits administration, employee support, and offboarding.
• Build and improve performance management processes, including feedback cycles, annual reviews, promotions, and employee development.
• Implement and manage People systems and tools to streamline employee workflows and processes.
• Own employee policies and documentation, keeping offer letters, handbooks, leave policies, and office policies accurate and up to date.
• Manage employment compliance across the US and UK, staying current on labor laws and regulatory requirements.
• Partner with leadership to strengthen culture, employee engagement, and the overall employee experience.
• Build scalable People processes and infrastructure to support a rapidly growing team.
• Use AI tools and automation to streamline People workflows and improve operational efficiency.

Benefits

• Top-of-market compensation with meaningful equity.
• Daily meals: breakfast catering, lunch through DoorDash corporate, and dinner for employees staying after 7 p.m.
• For US employees: 100% employer-paid employee medical coverage, with 90% employer contribution for dependents; dental and vision coverage is 90% employer-covered for employees and 85% for dependents.
• For US employees: $2,000 annual wellness stipend.
• For US employees: $300 monthly commuting stipend.
• For UK employees: private medical insurance with £0 excess, full outpatient cover, comprehensive cancer care, mental health treatment, and 24/7 GP access.
• For UK employees: £1,500 annual wellness stipend.
• For UK employees: £3,500 annual commuting stipend.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed