People Operations Generalist

Devereux•Villanova, PA

About The Position

Devereux is seeking a service-oriented People Operations Generalist to support the full employee lifecycle and serve as a trusted resource for employees and leaders. The role covers employee relations, recruitment, onboarding, benefits, leave administration, compliance, workers’ compensation, and workforce data management. The Generalist works with leaders and colleagues across the organization to enhance the employee experience, support workforce initiatives, and contribute to organizational success. Devereux’s People Operations function works as a strategic, data-driven partner across business lines, helping centers and departments make people-based decisions that benefit employees, the individuals served, and the organization. The Generalist also serves as backup to the People Operations Director as needed.

Requirements

Bachelor’s degree in Human Resources, Business Administration, Management, Organizational Development, or a related field.
At least two years of progressive Human Resources or People Operations experience.
Experience in employee relations, recruitment, benefits administration, compliance, and leave management.
Knowledge of federal, state, and local employment laws and HR best practices.
Experience working with HRIS systems.
Strong Microsoft Office skills, particularly Word and Excel.
Excellent customer service, communication, and relationship-building skills.
Strong analytical, organizational, and problem-solving abilities.
Ability to manage multiple priorities while maintaining confidentiality and professionalism.

Nice To Haves

PHR or SPHR certification.
Oracle HRIS experience.
Experience supporting workers’ compensation, unemployment claims, investigations, and compliance audits.

Responsibilities

Serve as a resource for employees and managers on People Operations policies, procedures, and employee-related matters.
Support recruitment, including job postings, candidate screening, interviewing, background checks, onboarding, and hiring processes.
Conduct new-hire orientation and assist with employee training initiatives.
Manage employee relations matters, including investigations and workplace concerns.
Partner with the People Operations Support Center on leave administration, workers’ compensation, return-to-work programs, and accommodations.
Provide guidance and support related to employee benefits and HR programs.
Maintain HRIS records, workforce data, reports, audits, and personnel files.
Monitor retention trends and workforce data to identify opportunities for improvement.
Support compliance with federal, state, accreditation, licensing, and organizational requirements.
Assist with unemployment claims, regulatory audits, and other HR compliance activities.
Develop and improve processes that enhance efficiency, responsiveness, and employee experience.
Serve as backup to the People Operations Director as needed.

Benefits

Competitive salary of $60,000–$65,000 annually.
Low-cost medical, dental, and vision coverage.
403(b) retirement plan with employer match.
Employee Assistance Program (EAP).
Prescription drug coverage, preventative care, telemedicine, and mental health services.
Student loan debt assistance.
Tuition reimbursement and continuing education assistance.
Generous time off, accruing from the first day of employment.
Voluntary or employee-paid supplemental life and accident coverage.
Work-life balance program.