People Operations Coordinator
About The Position
Glowbar is seeking a People Operations Coordinator to support the day-to-day operations of its Talent and Culture team and provide reliable, accurate support to studio teams. The role serves as a first point of contact for team member questions and maintains HR systems, records, and processes so studio teams can focus on client service. The coordinator processes employee changes in ADP; supports onboarding, offboarding, leave administration, benefits, and employment-related requests; tracks referral bonuses; and assists with payroll tax and unemployment registrations as Glowbar expands into new markets. The role also maintains audit-ready employee files, ensures labor law postings and policy acknowledgments are current, provides reports and data, and develops resources such as SOPs, templates, and FAQs. This is a fast-paced, primarily desk-based position that may involve occasional local travel to studios.
Requirements
- 1–3 years of experience in HR, People Operations, payroll, or administrative support.
- Hands-on HRIS experience; ADP is preferred.
- Strong attention to detail and accuracy.
- Strong organization and follow-through, including the ability to manage a busy inbox and prioritize urgent work.
- Sound judgment and discretion when handling confidential information.
- Clear, warm communication skills, especially in writing.
- Enthusiasm for beauty, skincare, and a fast-paced, service-driven environment.
Nice To Haves
- Experience with multi-state payroll and benefits administration.
Responsibilities
- Own and triage the inbox as the first point of contact for studio team questions about pay, policies, systems, and paperwork; resolve inquiries or route them to the appropriate partner.
- Process team member changes in ADP, including hires, promotions, transfers, pay rate updates, status changes, and terminations, and manage system access for employees joining or leaving.
- Support onboarding and offboarding administration, including new hire paperwork, I-9 and compliance documents, system setup, exit documentation, and final pay coordination.
- Support leave administration with the HRBP by tracking leaves, processing paperwork and ADP status changes, and coordinating with carriers and state leave programs.
- Administer day-to-day benefits, including new hire enrollment and eligibility, qualifying life events, COBRA notices, and coordination with brokers and carriers.
- Handle employment and income verifications, unemployment claim responses, and wage garnishments accurately and on time.
- Track referral bonuses from eligibility through payout.
- Support state payroll tax and unemployment registrations as Glowbar expands into new markets.
- Maintain organized, audit-ready team member files; keep labor law postings current in each studio; and track handbook and policy acknowledgments.
- Pull reports and data to support the Talent and Culture team and other departments.
- Build and update SOPs, templates, and FAQs to help studio teams find answers and self-serve.
Benefits
- Annual compensation increase eligibility.
- Annual bonus potential tied to company EBITDA performance.
- Medical, dental, and vision insurance largely covered by Glowbar.
- Unlimited paid time off and sick leave.
- Six paid holidays.
- DailyPay access to part of a paycheck before payday at no cost.
- Disability, accident, critical illness, and life insurance coverage.
- Employee Assistance Program with free mental wellness support.
- Commuter benefits for transit and parking.
- Free annual Glowbar membership and two annual guest passes.
- 25% employee discount on skincare products.
- $150 employee referral bonuses.
- $15 product credit for each first-time client referred.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
