About The Position

As a People Operations Associate at Solace, you’ll play a critical role in helping our People team operate smoothly and scale effectively. You’ll support key parts of the employee lifecycle — including onboarding, offboarding, compliance, recruiting coordination, systems administration, and employee experience — helping ensure employees have a thoughtful, organized, and high-quality experience from start to finish. This role reports to the People Operations Manager and partners closely with teams across Finance, Recruiting, and Operations. It’s an opportunity to join a fast-growing startup environment and help build scalable People Operations processes and infrastructure as the company grows. We’re looking for someone who is highly organized, detail-oriented, operationally minded, and energized by helping teams and employees succeed behind the scenes.

Requirements

  • 2–5 years of experience in People Operations, Recruiting Coordination, HR Administration, Operations, or related support roles
  • Experience working in fast-paced or high-growth environments
  • Strong organizational and project management skills
  • High attention to detail and strong follow-through
  • Comfortable managing multiple priorities and operational workflows simultaneously
  • Strong communication skills and a customer-service mindset
  • Ability to handle sensitive information with professionalism and discretion
  • Experience using HR and recruiting systems such as Ashby, Gusto, Deel, Notion, Rippling, or similar platforms
  • Someone who is proactive, reliable, and enjoys building structure and process
  • Applicants must be based in the United States.

Nice To Haves

  • Previous startup experience where you operated across multiple functions
  • Exposure to benefits administration, payroll support, procurement, or compliance workflows
  • Experience in healthcare or supporting regulated environments
  • Interest in growing within People Operations over time

Responsibilities

  • Own and coordinate the onboarding experience for new hires, including systems access, equipment, documentation, and first-week logistics
  • Ensure employees feel supported, informed, and set up for success from day one
  • Manage offboarding processes with accuracy, empathy, and operational rigor
  • Partner cross-functionally to ensure secure and compliant employee transitions
  • Help maintain compliance with federal and state employment requirements
  • Support documentation management, I-9 verification, and audit readiness processes
  • Maintain employee data accuracy across HR and People systems
  • Help improve operational workflows and process documentation across the People function
  • Partner with recruiters and hiring managers to coordinate interviews and support candidate communications
  • Help deliver a thoughtful and organized candidate experience
  • Support employee engagement initiatives, internal events, team communications, and offsites
  • Assist with day-to-day People Operations support across the organization
  • Coordinate employee equipment, software access, and People-related vendor operations
  • Support invoice tracking, renewals, and operational logistics
  • Help maintain organization and operational consistency across People programs and processes
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