People Operations Administrator

iTrust Wellness Group • Greenville, SC

3d • $70,000 - $85,000 • Onsite

About The Position

The People Operations Administrator is the practice's primary point of contact for all people-related matters. This is a hands-on, individual contributor role with no direct reports, ideal for a well-rounded HR professional who enjoys owning the full HR function and working closely with practice leadership. You'll report to the CEO and play a key role in helping us attract, support, and retain a strong clinical and administrative team.

Requirements

• Bachelor's degree in Human Resources, Business, or a related field, or equivalent experience.
• 4+ years of progressive HR experience, including hands-on payroll and benefits administration.
• Experience as an HR generalist or sole HR professional in a small to mid-sized organization.
• Working knowledge of federal and South Carolina employment law, including FLSA, FMLA, ADA, and COBRA.
• Excellent judgment, discretion, and interpersonal skills, with the ability to handle sensitive matters with care.
• Strong organizational skills and comfort managing multiple priorities independently.
• Proficiency with payroll/HRIS systems (experience with Rippling is a plus) and Microsoft Office.

Nice To Haves

• PHR, SHRM-CP, or similar certification.
• Experience in healthcare, ideally behavioral health or private practice.
• Experience recruiting licensed clinical professionals.

Responsibilities

• Process semi-monthly payroll accurately and on time through Rippling, including time and attendance review, deductions, and adjustments.
• Maintain payroll records and partner with our accountant on tax filings, year-end reporting, and audits.
• Administer health, dental, vision, life, disability, and retirement plans, including enrollments, changes, and terminations.
• Lead annual open enrollment and serve as liaison with our benefits broker and carriers.
• Manage leave administration, including FMLA, ADA accommodations, and COBRA, and support ACA reporting.
• Manage full-cycle recruiting for clinical and administrative roles, including psychiatrists, nurse practitioners, therapists, and front-office staff.
• Write job postings, source candidates, coordinate interviews, and extend offers.
• Conduct background checks, verify professional licenses, and coordinate with our credentialing team on new clinicians.
• Run a consistent, welcoming onboarding process that sets new hires up for success.
• Serve as a trusted, confidential resource for employees and managers.
• Investigate and resolve workplace concerns fairly and promptly.
• Advise leadership on performance management, corrective action, and separations.
• Maintain the employee handbook and HR policies, keeping them current with federal and South Carolina employment law.
• Ensure compliance with required postings, I-9s, EEO, OSHA, and HIPAA workforce training requirements.
• Maintain accurate, secure personnel files and HR records.
• Support performance review cycles, recognition programs, and staff engagement initiatives.
• Help foster a supportive workplace culture that recognizes the demands of behavioral health work.

Benefits

• Medical, dental, and vision insurance (company-contributed)
• Short-term and long-term disability (company-sponsored)
• Life insurance (company-sponsored)
• 401(k) with employer match
• Earned time off and sick time
• Five (5) paid company holidays: Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and the Friday after Thanksgiving
• Paid end-of-year break (December 24–January 1)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level