People Experience Partner

JLL•Chicago, IL

3d•$93,500 - $115,000•Onsite

About The Position

The People Experience Partner (PXP) is an experienced HR professional who uses business acumen, HR expertise, and local knowledge to enable business and HR priorities. The role works closely with business leadership and Talent Centers of Excellence to enhance the employee experience and help employees do their best work. It serves as a local delivery expert for JLL’s global HR strategy, ensuring local policies and practices align with that strategy, and acts as a trusted, on-the-ground HR touchpoint for employees and People Partners. The PXP supports employees across the employee lifecycle, including onboarding, performance reviews, and promotions; contributes to inclusion and belonging; manages employee relations and performance-management situations in partnership with the Employee Relations team; and consults with business stakeholders through coaching, training, and advice. The role also supports employee groups through transitions, expansion, and stabilization of new business, and participates in projects that affect business results. This is an on-site position in Chicago, Illinois; Dallas, Texas; or Seattle, Washington. The position does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship.

Requirements

At least 5 years of human resources experience.
Experience with employee relations, including investigations, claims, and performance management.
A bachelor’s degree or equivalent experience, such as a degree in human resources or business administration or a related vocational apprenticeship.
Experience working in a remote, matrixed, and geographically distributed organization.
Clear and effective communication skills.
Ability to adjust communication styles to different situations and stakeholders to foster an inclusive environment.
Ability to build meaningful relationships and serve as a trusted HR expert to employees and managers.
Strong organizational skills, attention to detail, and the ability to carry work through to completion.
Ability to manage priorities and work effectively as a team member.
Must be authorized to work in the United States without visa sponsorship.

Responsibilities

Act as a local delivery expert for JLL’s global HR strategy and ensure local policies and practices align with it.
Anticipate opportunities and issues, identify root causes, and develop innovative, sustainable solutions.
Enable an exceptional employee experience at key moments throughout the employee lifecycle, including onboarding, performance reviews, and promotions.
Contribute to an inclusive culture that celebrates employee diversity and promotes belonging.
Lead or participate in just-in-time projects that affect business results.
Manage employee relations situations and performance management in partnership with JLL’s Employee Relations team.
Provide consultation to business stakeholders through coaching, training, and advisory support.
Support assigned employee groups through business transitions, expansion, and stabilization, with consideration for employee experience.
Build meaningful relationships with local employees and People Partners and serve as a trusted primary on-the-ground touchpoint.
Execute HR tasks and improve employee-lifecycle efficiencies through effective touchpoints and handoffs to other People Solutions and Experience stakeholders.
Drive workforce growth on the ground as a local HR professional.
Facilitate local and regional employee events and programs.
Manage priorities effectively.